Shirley Xie

I am very interested in the opening of a customer service position in your milk tea shop and believe I have the right skills and experience for this position. I love working with people, am good at solving customer complaints and problems in a professional and empathetic way, and can answer customer inquiries timely and accurately through multiple channels such as phone, email, online chat, and provide product and service information. I have good organizational skills and am able to work with other departments within the store to respond to customer feedback and improve the customer experience.

I hold a food grade health certificate, which guarantees that all materials meet hygiene standards, and have a certain understanding of food safety engineering. In addition, I have at least 6 months of working experience as a full-time tea mixer, familiar with the daily operation of the store, and able to provide consistent and accurate product and service information. I am in good health, able to adapt to shift system, and have a strong willingness to learn and motivation for career development. I hope to realize my career dream through continuous improvement of my ability.

I look forward to the opportunity to join your company and provide excellent service to customers while growing and developing in such a positive environment.

Thank you for considering my application. Look forward to further communication with you.