Summary

A highly motivated, confident individual with exceptional multi-tasking capabilities and ability to work in a target driven busy call center environment. Hardworking with excellent attendance and punctuality records who can work equally well alone or as part of a team. Can communicate effectively with people from diverse backgrounds and would be an asset to any employer who respects loyalty and responsibility.Keen to find a challenging position within an ambitious employer where I will be able to continue to increase my work experience & develop my abilities.

Nationality

Egyptian

Residence

Minya Governorate

Years of Experience

2 years as a ticketing agent & 2 years as a customer service representative

Graduation Year

October 2023

Graduated From

Faculty of education science department

Military status

I obtained an army certificate of good conduct 2025

Work Experience

Amwag travel

Customer service representative

March 2019 - January 2021

Amwag travel

Ticketing agent

January 2021 - February 2023

Amwag travel

Branch manager

February 2023 - January 2024

Minya language school

Trainee teacher

March 2021 - July 2023

Skills

  • Personal skills

    fully bilingual english

    Customer satisfaction

    Pressure handling

    Teaching

    Team leadership

    Computer basics

    Skilled Multi-tasker

    Problem solving

    Customer support

    Communication

    Attention to detail

Education certificate

Faculty of education

Science - B+

2020 - 2023

Languages

Language

Arabic

Mother Tongue

Language

English

Professional

Language

Dutch

Elementary