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Summary

  • Results-driven Digital Marketing Professional fluent in English, Turkish, and Arabic, with COBIT, PMP, and Digital Marketing certifications.
  • Strong technical background and sales acumen uniquely position me to thrive in the dynamic tech industry.
  • Experienced in spearheading digital marketing initiatives, driving client satisfaction, and boosting revenue growth.
  • Skilled in SEO, ad development, customer engagement, email marketing campaigns, multi-channel marketing, web analytics, and social media tools.
  • Proficient in project management and all office programs.
  • Proven track record of achieving significant improvements in client retention rates and customer satisfaction scores.
  • Expertise in analyzing market and competitor data to identify opportunities and gaps.
  • Proficient in analyzing paid and organic website data to enhance ROI.
  • Strong technical skills in Azure, DevOps, and COBIT 19 principles.
  • Excellent communication and interpersonal skills.
  • BSc in Computer Software Engineering with a GPA of 3/4.
  • Certified in Digital Marketing, COBIT Marketing, Solution Sales, Project Management, SAP MM, and Operations Management.
  • Proficient in Photoshop, logo designing, content creation, and experienced in trading, gym, swimming, tennis, ping pong, and nutrition.

Years of Experience

3 years

Residence

Riyadh, Saudi Arabia

Graduation Year

2023

Title

Digital Marketing Specialist

Marital Status

Not specified

Birth Date

Not specified

Graduated From

üsküdar universitesi

Nationality

Not specified

Graduation Year

2023/5

Work Experience

LOKAL

Marketing Research Analyst

October 2023 - Now

Spearheaded digital marketing initiatives to transform the local hotel industry. Led Listing & Booking, Promotion & Marketing, Operation Management, and Customer Communication/Support. Achieved a 17% boost in client retention rates through precise and high-grossing marketing programs. Collaborated with the Market Research team to analyze and interpret data, resulting in a 21% increase in customer satisfaction scores and an 8% reduction in operational expenses.

EARTech Information Technology

Digital Marketing Analyst

May 2023 - November 2023

Optimized Azure and embraced DevOps practices, reducing operational expenses by 16%. Ensured meticulous adherence to COBIT 19 principles, resulting in increased client satisfaction scores by 24%. Leveraged market and competitor data to identify market opportunities and gaps. Analyzed paid and organic website data to enhance Return On Investment (ROI). Got a deal with a team of 15 people from King Saud University and offered them IT Services and confirmed led to increase company profits.

Uskudar University

Volunteer

April 2023 - July 2023

Revolutionized student service and event arrangement role, driving engagement and profits. Guided new students during orientation, increasing student retention and satisfaction led to an increase in positive Google reviews. Registered over 10 new students by using ads.

Online Marketing Trader

Marketing specialist e-commerce

January 2019 - January 2021

Conducted in-depth research on crypto and stocks for investment opportunities. Created profitable marketing campaigns using social media strategies.

Projects

Content Effectiveness Study

Market reasearch analyst

undefined 2023 - undefined

Evaluate the effectiveness of LOKAL apartments' rental content marketing efforts. Analyze blog posts, videos, and other content to determine engagement levels, audience reach, and impact on user behavior. Make recommendations for optimizing content strategies.

Social Media Audit

IT&SERVICES Marketing Specialist

undefined 2023 - undefined 2023

Conducted an audit of the company's social media presence. Analyze engagement, follower demographics, and the effectiveness of social media campaigns. Provide recommendations for improving social media strategy to reach and engage the target audience.

Volunteer

Uskudar University

undefined 2023 - undefined 2023

Revolutionized student service and event arrangement role, driving engagement and profits. Guided new students during orientation, increasing student retention and satisfaction led to an increase in positive Google reviews. Registered over 10 new students by using ads.

Online Marketing Trader

undefined 2019 - undefined 2021

Conducted in-depth research on crypto and stocks for investment opportunities. Created profitable marketing campaigns using social media strategies.

Skills

  • SEO

    Ad development

    Customer engagement

    Email marketing campaigns

    Multi-channel marketing

    Web analytics

    Marketing programs

Education

Uskudar University

Computer Software Engineering - BSc

2019 - 2023

GPA: 3/4

Languages

Language

Arabic: 

Native

Language

English: 

Fluent

Language

Turkish: 

Fluent

Language

Spanish: 

Intermediate

Courses and Certificates

Digital Marketing

GOOGLE

https://skillshop.exceedlms.com/student/award/HXquDtS5xgtcKJCSNrBGmm2x
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