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Summary

Dynamic and results-oriented Account Manager with strong experience in managing partner relationships, optimizing account performance, and driving revenue growth. Proven track record at Talabat in handling high-value accounts, executing strategic initiatives, and delivering excellent client service in a fast-paced environment. Adept at data-driven decision-making and cross-functional collaboration.

Title

Mr.

Military status

Finished

Residence

34 Syria St., Elmohandseen

Work Experience

Talabat

Account Manager

June 2024 - Now

  • Manage a portfolio of 100 restaurant partners, ensuring continuous growth and high partner satisfaction.
  • Conduct regular performance reviews and data analysis to track KPIs such as order volume, customer ratings, and service quality.
  • Collaborate with internal teams (sales, logistics, customer care) to resolve operational issues and enhance partner experience.
  • Develop strategic initiatives to improve partner performance, upsell new services, and boost visibility on the Talabat platform.
  • Successfully onboard new partners and provide training on the platform and business tools.
  • Increased monthly portfolio revenue by 50% through targeted account strategies and promotional campaigns.
  • Recognized for maintaining top client retention rate over 6 months within the region.

Talabat

Senior Sales Executive

June 2023 - May 2024

  • Established and maintained positive relationships with vendors to determine products availability and quality.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Palm Hills Developments

Property Consultant

September 2020 - October 2021

  • Recommended complementary purchases to customers, increasing revenue.
  • Discussing the contract term with clients and helping them adjusting the most suitable payment plan.
  • Building customer rapport and long-term relationships to ensure future sales opportunities that are costumed to each individual client’s needs

Skills

  • Core Skills

    MS Office – Google sheets

    Salesforce

    tableau & Looker

    Partner Onboarding

    Client Relationship Building

  • Languages

    English – [Fluent/Professional]

    Arabic – [Fluent/Native]

Education

Bachelor of Arts, Modern Sciences and Arts (MSA) University

Marketing - Bachelor

2014 - 2019

Languages

Language

English: 

Professional

Language

Arabic: 

Native

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