Years of Experience
3
Age
23
Birthdate
16/08/1998
Gender
Male
Personal Information
Work Experience
Concentrix
Customer service & sales Representative
February 2021 - November 2021
customer service advisor, concenterix (AT&T)
Worked as a customer service advisor for Concentrix (AT&T) billing specialist for 8 months.
Overachieved the targets every month and was the top seller on the account during my time working with AT&T. Learned how to handle billing issues with frustrated customers and to transition the resolution into a sale. Sales in AT&T are counted for internet (adding or upgrading service).
Skills
• Convincing and persuasive. • Determent. • Good with IT. • Organized. • Hard worker. • Excels under pressure. • Team worker. • Calm and collective.