Abeer Hosni Rashed

Summary

Electronics & Communication Engineer with experience in document control, call center operations and prompt engineering, and currently enhancing Python skills. Dedicated to driving productivity, fostering team collaboration, and continuous learning. Seeking opportunities to leverage technical expertise and problem-solving skills in a dynamic and challenging work environment.

Education

tanta university

Electronics and communication engineering - bachelor

2015 - 2021

Projects

Smart transportation tracking using WSN

September 2019 - August 2020

Smart transportation tracking provides a vehicle monitoring and security system which allows immediate response in case of vehicles thefts, accidents, vehicle breakdowns, or other emergencies.

Work Experience

Xceed careers

Call center agent

May 2022 - August 2022

6th of October, Al Jizah, Egypt

Handled customer inquiries and resolved issues efficiently, maintaining a high level of customer satisfaction for an Americana emirates English account

El amall for constructions

Documents controller

December 2022 - August 2023

Implemented an organized filing system, enhancing productivity and streamlining document management processes.
Developed and maintained a system for tracking project statuses and expenditures.
Trained team members on document control procedures.
preparing files, documents and all paperwork needed.

Achievements

Implemented Efficient Document Control System:

Successfully developed and implemented a structured filing system at El Amall for Constructions, significantly improving document accessibility and organizational workflow. This initiative enhanced overall productivity and project monitoring.

Skills

Soft Skills
Conflict Resolution
Problem-solving
Team Training
Organization
Excellent verbal and written communication skills
Time Management
Innovation
Adaptability
Collaboration
Hard Skills
Prompt Engineering
Document Control
Python (in progress)

Certificates of training

Technical training

Systel telecom

Telecommunication fundamentals,
public safety communication,
mobility networks,
wireless broadband,
principle of Linux,
basics of networking.

From 5 August 2018

To 6 September 2018

Soft skills

Itida

Communication skills,
presentation skills,
Goal setting and time management,
team work,
resumes,
interviewing skills,
innovation skills.