Summary

Motivated and results-driven Sales and Telesales professional with hands-on experience in customer service, call center operations, and direct sales. Demonstrates strong communication and negotiation skills with a proven ability to meet and exceed targets. Adaptable, quick to learn, and passionate about delivering exceptional customer experiences. Seeking to leverage her background in sales and client interaction to contribute effectively in a dynamic and customer-focused environment.

Graduation Year

2023

Age

24

Nationality

Egyptian

Gender

female

Residence

Cairo-Egypt

Work Experience

Alexandria Detergents & Chemicals Co. (ADCO)

Salesperson

December 2024 - July 2025

  • Promoted and sold chemical and cleaning products to clients .
  • Maintained strong customer relationships and .
  • Met monthly sales targets and provided detailed reports on performance.

Misr El Kheir Foundation

Telesales Representative

March 2024 - May 2024

  • Contacted potential donors to raise funds for the foundation's charity programs.
  • Explained campaign goals clearly and encouraged participation through regular follow-ups.
  • Maintained accurate records of calls, pledges, and donor information in the system.
  • Achieved individual donation targets and contributed to team fundraising success.

ERA Cosmetics

Salesperson

February 2022 - July 2022

  • Assisted customers in selecting skincare and beauty products based on their needs.
  • Provided detailed product knowledge and demonstrated usage techniques.
  • Managed inventory levels and maintained clean, organized displays.
  • Built loyal customer relationships and achieved monthly sales goals.

Skills

  • soft skils

    Communication Skills

    Time Management

    Adaptability

    Work Under Pressure

    Customer Service

    Active Listening

    Patience

    Responsibility

    Learning Agility

    Willingness to Learn

    Work Ethics

    Integrity

    Discipline

    Respect for Rules and Policies

  • Hard Skils

    Microsoft Office (Word – Excel )

    CRM Systems

    Report Writing

Education

ASA – Ain Shams Academy

Marketing Department - Bachelor’s Degree in Business Administration

2019 - 2023

Languages

Language

English

Good

Language

Arabic

Mother Tongue