Product Owner and Integration Developer with a strong technical background and hands-on experience in bridging business needs and technical solutions. Skilled in requirement gathering, product lifecycle management, stakeholder communication, and coordinating cross-functional teams to deliver digital products aligned with business goals. Experienced in Agile workflows, UI/UX validation, vendor coordination, and backend process optimization
SURA RAFE ATAHALLAH
Product Owner & Integration developer
Summary
Work Experience
Switch, E-Gate
Product Owner / Integration and Digital Services Officer
July 2024 - Now
- Act as the bridge between business teams and technical vendors, ensuring mobile applications align with BRDs and customer expectations.
- Define, validate, and prioritize product requirements; ensure deliverables meet business logic and UX standards.
- Support end-to-end service delivery across SIT, UAT, and Pilot phases.
- Collaborate with banks and partners to present product concepts and gather feedback.
- Assist in creating product roadmaps and release plans.
- Contribute to vendor onboarding, documentation, and knowledge transfer.
- Enhance product reliability using PL/SQL and ASP.NET.
- Completed IBM API Development training for API lifecycle management.
Freelance Product & Project Lead
Self-Managed Team
June 2023 - November 2023
- Led a cross-functional freelance team for 7 months, coordinating deliverables and timelines.
- Used Trello to define milestones, assign tasks, and track progress.
- Defined user stories, feature scopes, and acceptance criteria.
- Oversaw UI/UX design direction.
- Delivered multiple full-stack and mobile projects using Flutter, Django, and SQLite.
Frontend Engineer
Intern
April 2024 - June 2024
- Contributed to dashboard and landing page development using React, Tailwind, and Vite.
- Integrated REST APIs via Axios for CRUD operations.
- Participated in agile sprints and product reviews.
- Completed 2-week Odoo ERP training.
Asiacell Telecommunications
Summer Trainee
August 2022 - October 2022
Supported digital service initiatives and observed telecom product management workflows
Skills
Product Ownership & Requirement Management
Requirement gathering, prioritization, product lifecycle management
BRD Review & Validation
Review business requirement documents, ensure compliance with business logic
User Stories & Acceptance Criteria Definition
Write user stories, define acceptance criteria, validate feature completion
Agile & Scrum Collaboration
Sprint planning, stand-ups, retrospectives, collaboration with cross-functional teams
Stakeholder Communication & Vendor Coordination
Liaising with stakeholders, vendors, and partners to gather feedback and updates
UI/UX Validation and Review
Validate design mockups, ensure user-friendly interfaces, provide UX feedback
API & Integration Understanding
ntegration testing, REST APIs, CRUD operations, backend understanding
Technical Background
React, Flutter, ASP.NET, SQL, database and server-side knowledge