Summary

  • Senior Account Manager with 3 years of experience in telecom sales at e&, specializing in connectivity and solutions. Consistently achieved 100% of monthly targets. Strong in client management, communication, and solution selling. Seeking to grow into a Pre-Sales role in connectivity and solutions.

Residence

Cairo,Egypt

Military status

Completed

Education

Bachelor of commerce and Business administration, Helwan University

2017 - 2021

Work Experience

Fawry

Senior Sales Account Manager

August 2025 - Now

  • Providing a wide range of services including Payroll (Yellow Card), E-commerce, HR Systems, and POS solutions.
  • Building and maintaining strong client relationships while understanding business needs.
  • Supporting companies with tailored solutions to improve efficiency and digital transformation.

e& EGYPT

Senior Corporate Sales Account Manager

February 2022 - August 2025

  • Experienced in selling SIM cards, connectivity solutions, eCloud, and telecom services, consistently driving revenue growth and customer satisfaction.
  • Retained and protected large business clients by providing flexible solutions and customized offers to prevent churn and strengthen loyalty.
  • Utilized Siebel CRM system to manage accounts, track customer usage (CX), and enhance operational efficiency for improved customer experience.
  • Consistently achieved 100% of monthly sales targets (subscriptions & revenues) while expanding SME customer base and identifying new business opportunities.

Orange service

Telesales Representative

July 2021 - January 2022

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Handle grievances to preserve the company’s reputation
  • Take and process orders in an accurate manner

Skills

  • Solution Design: Leased Line, Microwave, FTTH, Connectivity Solutions

    Communication & Stakeholder Management

    Problem Solving & Workflow Optimization

    Time Management & Organizational Skills

    Business Development & Account Management

    CRM Systems & MS Office (Excel – Advanced, PowerPoint – Advanced, Word

    Negotiation & Deal Closing

Languages

Language

Arabic

Mother Tongue

Language

English

Very Good