Ahmed Refaat Mohammed

Create new or modify existing processes to improve the productivity, TAT, efficiency, and accuracy of the Catalog operation.

Create and review the product catalogs, including filling in all the product info as per category guidelines & adding catalog images as per image guidelines, and pricing the products to compete In the market.

Do the quality check for the catalog images as per Image guidelines, review product catalogs based on category guidelines, and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

Working with team members to maintain and build a positive customer experience by listening to concerns, answering questions, and applying effective upselling techniques. Implement new processes to reduce wasted resources and support team leaders in improving operations by creating financial and business forecasts for strategic planning. Handling customer requests from sales channels through salesforce.

Working with team members to maintain and build a positive customer experience by listening to concerns, answering questions, and applying effective upselling techniques. Implement new processes to reduce wasted resources and support team leader in improving operations be creating financial and business forecasts for strategic planning. Handling customer requests from sales channel through salesforce.

Forming and sustaining strategic relationships with clients by resolving issues quickly through meticulous research and quick decision-making to deliver a high level of service to customers in an effort to build upon future relationships. Developing successful strategies and policies to meet organizational needs. Conduct financial analysis while researching business agreements to negotiate critical contracts.

Analyze business developments and monitored market trends by doing market research studies and analyzing the findings to develop new business opportunities. Collaborate with designers and editorial team on marketing materials to ensure consistency in content and Support SEO for digital channels. Analyzing and reporting campaigns results to evaluate monthly performance and use the data to inform future strategies

Administrate and support the audio/visual team for one of the five main halls

Implement marketing campaigns through social media, search engines, and direct emails. Collaborate with designers and the editorial team on marketing materials. Analyzing business developments and monitoring market trends and Submitting weekly reports about progress against KPI.

Founding digital presence for small businesses while improving SEO and Implementing marketing campaigns through social media, search engines, and direct emails. Analyzing business developments and monitoring market trends and Submitting monthly reports about progress and expectations.

Editing videos for digital distribution by managing graphics, sound, music mix, and color correction. Delivering edits with multiple camera angle choices, and special effects. Ability to understand the director's artistic vision and maintain alignment with vision throughout the editing process. Editing footage to create videos for multiple multimedia platforms.