Customer service supervisor with experience training associates and resolving conflicts. Effective communicator through in person, telephone, and online interactions with customers.
Summary
Work Experience
Egypt Trains
Customer Service
February 2019 - May 2019
Served multiple customers simultaneously in a stressful environment. Work with governmental organizations
ELECTRONIC JOB APPLICATION FILTRATION SYSTEM (E-JAFS)
Customer Service, and System analysis
October 2019 - Now
How I build my own startup. Served multiple customers simultaneously in a stressful environment.
FATHY'S LIBRARY
Customer Service, System analysis, and Marketing
October 2019 - Now
Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Evaluated the customers’ needs and provided service options to meet their requirements.
Education
Faculty of Computers and Information
Bachelor
2018 - 2022
Skills
Problem solving
Leadership
Customer satisfaction
Customer retention
Cash management
Team player
Familiar with Microsoft Office
Typing cashier
Clear oral and written communication