Summary

  • I am Linda Bawa , a solution-driven and innovative Business Expansion Analyst with over 15 years of expertise in Business Development/ Analyst, Marketing, Project/ Agile Coach and Relationship Management and Product Owner.
  • Capable of leading internal and external teams to achieve consistent targets for productivity and business operations.
  • Collaborates effectively across teams to enhance performance continuously while problem-solving, processes and maintaining a strong customer focus.
  • Dependable team player that is punctual and responsive to both customer and employer needs.

Years of Experience

15 years

Title

Business Analyst/ Developer

Residence

Douala, Littoral

Graduation Year

Not Available

Work Experience

Kavaa

Business Developer./Analyst overseeing English- Speaking African Countries

April 2023 - Now

Develop and implement business strategies to drive growth and expansion in English-speaking African countries.

Conduct market research and analysis to identify business opportunities, trends, and challenges in the target regions.

Collaborate with local stakeholders, partners, and customers to understand their needs, preferences, and market dynamics.

Analyze business performance metrics, KPIs, and financial data to evaluate the effectiveness of business initiatives.

Identify potential clients, partners, and business opportunities to expand the company's presence in the region.

Prepare business proposals, presentations, and reports to communicate findings, recommendations, and business plans.

Work closely with cross-functional teams, including sales, marketing, operations, and finance, to align business strategies and activities.

Monitor and assess market trends, regulatory changes, and competitive landscape to adapt strategies and tactics accordingly.

Travel to English-speaking African countries as needed to build relationships, conduct business meetings, and support business development activities.

Felicity Software

Business Development Manager

July 2022 - February 2023

Responsible for closing business deals with Douala Grand Mall and other structures. Contacting key decision makers in order to acquire space for the Bill Boards Placement for company use. Creating a database of detailed contacts of key and decision persons of the structures and maintaining sustainable and flexible relationships with structure owners. Develop new markets for the company and developing business processes.

Lea Technologies

Business Analyst

February 2019 - November 2022

Assist in gathering, analyzing, and documenting business requirements from stakeholders.

Support in creating and maintaining detailed documentation of business processes, workflows, and system functionalities.

Collaborate with business users and technical teams to ensure effective communication and understanding of requirements. Assist in conducting data analysis to support business decision-making and identify opportunities for process improvement.

Help in developing business cases, project plans, and reports to support business initiatives.

Support in testing and quality assurance activities to ensure that solutions meet business requirements.

Stay updated on industry trends, best practices, and emerging technologies to provide insights and recommendations.

Business Developer

Alpha and Jam

June 2016 - June 2018

YooMee Internet

Customer Support Coordinator

March 2012 - March 2015

Managed customer feedback and supported requests through multiple vectors including email, user forums, ticketing system and various social networking outlets and monitored client accounts. Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

CAMEROON TELECOMMUNICATION (CAMTEL)

Network Coordinator

March 2007 - August 2011

Handled sales and marketing, strategic planning and reporting on market responses, by proposing growth and expansion opportunities.

Facilitated Customer Service and expansion of existing footprint with corporations and dealers.

Sales Processes.

Projects

Identify key marketing strategies for successful new customer acquisition and sales growth.

Business Expansion Manager

undefined 2017 - undefined

Prospect new clients and turned them into increased avenues of business. Research and implement new initiatives to drive revenue, lower operating costs while maintaining quality products that are competitive, all while delivering excellent customer support. Owned and drove the Central and West African strategy for Lea Technologies. Manage stakeholders including the chairman and board members, staff, clients, key decision-makers and external service suppliers and creating budgetary statements on investment. Analyzed negotiating strategies and positions by examining risks and potentials as well as estimating partners' needs and goals. Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.

Responsible for closing business deals with Douala Grand Mall and other structures.

Business Development Manager

undefined 2020 - undefined 2020

Contacting key decision makers in order to acquire space for the Bill Boards Placement for company use. Creating a database of detailed contacts of key and decision persons of the structures and maintaining sustainable and flexible relationships with structure owners. Develop new markets for the company.

Developed and executed business strategies to achieve short and long-term goals.

Business Development Manager - Contract

undefined 2016 - undefined 2017

Developed and implemented business plans to improve cost-efficiency. Managed the company's business operations, financial performance, investments, and ventures. Ensured company policies and legal guidelines were clearly communicated. Managed and reported on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales. Prepared annual budgets, reports and attended/presented at board meetings.

Served as a consultant with other managers advising them on human resources issues, such as equal employment opportunity and sexual harassment.

Managing Director

undefined 2014 - undefined 2015

Coordinated and supervised the work of specialists and support staff. Developed internal recruitment strategy, interview, selection, and hiring processes. Handled staffing issues, such as mediating disputes and directing disciplinary procedures.

Managed customer feedback and supported requests through multiple vectors including email, user forums, ticketing system and various social networking outlets and monitored client accounts.

Human Resource Manager

undefined 2011 - undefined 2013

Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Handled sales and marketing, strategic planning and reporting on market responses, by proposing growth and expansion opportunities.

Contact Center Manager

undefined 2007 - undefined 2010

Facilitated Customer Service and expansion of existing footprint with corporations and dealers.

Skills

  • Business Development

    Market Analysis & Planning

    Research & Strategy

    Project Management/ Agile Methodology

    Negotiation & Influencing

    Sales Targets

    Marketing

    Business & Data Analysis

    Leadership & Team Building

    Communication & Interpersonal Skills

Languages

Language

English

Mother Tongue

Language

French

Good