Summary

An IT support technician is responsible for maintaining and troubleshooting computer systems and networks within an organization. i ensure optimal system performance, assist users with technical issues, and implement solutions. and I play a crucial role in maintaining the efficiency and security of IT infrastructure.

Education

New Cairo Academy

Management Information System - Good

2019 - 2023

Courses and Certificates

CCNA

MCSA

Skills

  • Networking

    Switching

    Firewall

    Access Point

    Router Modem

    Monitoring

    Troubleshooting

  • System

    Operating systems Microsoft

    Domain

    Group Policy

    DNS

    DHCP

  • CCTV

    CCTV

  • FigerPrint

    FigerPrint

  • Printer

    Printer

  • Teamwork

  • Creativity

  • Time management

  • Problem-solving

  • Communication

Work Experience

Three Chefs

IT Specialist

August 2023 - Now