Alfe Metri

1- Oversaw and managed the order process for all export accounts.

2- Traveled for sales visits, and exhibitions to different countries (UAE, EGYPT, ALGERIA, SOUTH AFRICA)

3- Coordinated deliveries and appointments with freight forwarder to ensure customer needs are being met.

4- Coordinated schedules and staging in order to ensure that products are inspected, certified and that all export documents are prepared prior to shipment.

5- Ensured that wire transfers are coordinated and confirmed prior to product shipping.

6- Established bid pricing for customer groups

7- Provided excellent communications using phone, email, Zoom, Skype,

8- Coordinated/Liaised with warehouse, accounting and logistics personnel as well as vendors.

9- Created reports on associated activities.

10- Actively worked on increasing sales to existing customer base and finding new leads/prospects.

11- Learned about products, applications and services to enhance company

value to the customer.

Hosting English speaking clubs with members of different labguage profficiency.

Preparing presentation for different speaking club topics.

Teaching English to clubs of various profficiency levels.

Working in a stand-up comedy venue. Learned how to keep an easygoing approach with customers while keeping it professional at the same time.

Learned how to work under constant pressure.

Handled complaints and solved issues on the spot.

Learned in more details the responsibilities of the various positions in the bank.

Learned all the main responsibilities of the various positions in the bank.

Worked under constant pressure and handled autonomously all the feedback and complaints and had the full freedom of acting upon the complaints. This taught me crucial decision making skills and how to know if a customer is telling the truth or wants to get a service for free.

Worked at various events throughout the country under various environments and different cultures.

Learned how to promote a product showcasing its benefits and strengths.

Held various positions at a very well known pastry in Lebanon (Pesto, Deli, Cashier). Learned new skills specific to each position.

Worked at various positions each time acquiring new skills.

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