Summary

  • Entry-Level Data Analyst with a Master’s degree in computer information systems and over 14 years of experience in IT training and education.
  • Recently transitioned into data analytics and business intelligence, with a strong foundation in SQL, Power BI, data cleaning & preparation, data visualization, and data modeling.
  • Holds certifications from DataCamp in SQL Fundamentals and Power BI Fundamentals.
  • Passionate about extracting insights from complex datasets to support smarter decisions.
  • Currently enrolled in the “Exploratory Data Analysis in SQL” course on DataCamp to deepen skills in cleaning, summarizing, and drawing insights from data using advanced SQL techniques.
  • Blend of technical and teaching experience helps communicate findings clearly to both technical and non-technical audiences.
  • Open to remote, on-site, or hybrid roles—flexible across time zones and committed to joining a data-driven team where I can grow and contribute.
  • Bilingual in Arabic and English with a continuous drive to learn, adapt, and deliver results.

Years of Experience

14 years

Residence

Amman, Jordan

Graduation Year

2007

Title

Aspiring Data Analyst

Birth Date

18/2/1983

Graduated From

Bachelor’s degree in Computer and Information Systems from Applied Science University.Master’s degree in Computer Information Systems from Arabic Academic for Finance University.Data Analyst & Bussine

Nationality

jordanian

Skills

  • Top Skills

    SQL (Structured Query Language)

    Power BI

    Analytical Skills

Languages

Language

Arabic

Native or Bilingual

Language

English

Limited Working

Work Experience

Shifting to Business Intelligence

Freelance IT Trainer

December 2020 - August 2024

Delivered customized IT training sessions, drawing from foundational knowledge in databases and data structure concepts. Currently completing certifications in SQL and Power BI to deepen analytical skills and transition into data analysis. Integrating BI concepts into training examples to bridge technical understanding with real-world applications. Passionate about transforming complex data into clear, actionable insights. Studied SQL fundamentals during prior academic coursework and now updating skills through hands-on training.

ALSABAH SCHOOL

Assistant Principal

October 2017 - April 2018

Supports the principal in managing school operations, enforcing policies. Administrative tasks include scheduling, staff training, and record-keeping. Strong leadership, organizational, and communication skills are essential for this role.

Al Manhal Publishers

Customer Service Officer

September 2016 - August 2017

Ensures customer satisfaction by addressing inquiries, resolving complaints, and processing orders. Maintains detailed records of interactions and participates in team meetings to improve communication and stay updated on company offerings.

Alghad collage –Saudi Arabia

Computer lecturer, Head of Quality Unit

February 2010 - June 2015

Develop and deliver lectures on computer science topics. Delivers high-quality teaching in computer science, designs and grades assessments. Analyzes quality data and generates reports, identifying improvement areas and leading enhancement initiatives. Strong analytical and leadership skills required.

Arab Open University - Saudi Arabia

Online Computer lecturer

October 2011 - December 2012

Provided a comprehensive overview of the role of an Online Computer Lecturer, sharing valuable insights in this dynamic and multifaceted position.

Al Bassam Center

Computer Science Teacher

October 2009 - January 2010

Develops and delivers lesson plans on computer science topics, teaches programming and software development, evaluates student progress, offers extra help, and stays updated with advancements.

Andulas Collage

Information Technology Lecturer

January 2008 - June 2008

Develops and delivers lesson plans on computer science topics, teaches programming and software development, evaluates student progress, offers extra help, and stays updated with advancements.

Applied Science University - ASU

Lab Supervisor and Teaching Assistant

October 2004 - January 2008

Assists with lesson preparation and classroom setup. Supervises students during class and recreational activities.

Projects

Case Study: Analyzing Customer Churn in Power BI

power BI analyst

For subscription-based businesses, reducing customer churn is a top priority. In this Power BI case study, I investigated a dataset from an example telecom company called Databel and analyzed their churn rates.