Summary

Technical Specialist with 9+ years of experience delivering Microsoft 365 and messaging solutions, including Exchange Server, Hybrid deployments, Microsoft Defender for Office 365, Microsoft Intune, and Azure AD Connect. Skilled in assessing existing environments, designing hybrid architectures, and implementing secure, scalable solutions aligned with client requirements.

Years of Experience

9.3 years

Residence

Pune

Graduation Year

2016

Title

Technical Specialist

Graduated From

Shivaji University, Kolhapur

Work Experience

Noventiq India

Technical Specialist

March 2021 - November 2023

Migration Projects: PNB (Punjab National Bank), Everest, GMG (Gulf Marketing Group).

Microsoft Exchange 2013/2016 Deployment, configuration, troubleshoot.

Manage Identity Access Management of Azure AD, Active Directory.

CU Upgrade of Microsoft Exchange Server.

Managing Mailbox journaling, Journaling databases and DAG.

Inbound/Outbound and Office365 mail flow troubleshooting.

Microsoft Exchange and O365 Hybrid Configuration (HCW).

Hybrid Migration, IMAP Migration. O365 Tenant to Tenant Migration using BitTitan & Quest Tool.

AD Connect server Configuration and troubleshoot. Defender for Microsoft (ATP).

Self Service Password Reset (SSPR). Intune (MAM/MDM) & App Protection Policy.

Conditional Access and Policy creation.

Azure Information Protection. Security and Compliance administration.

Reliance (Payroll- ASM Enterprise)

Exchange Administrator

August 2019 - February 2021

Managing & monitoring of Exchange 2013 Mailbox and CAS Server.

Monitoring SCOM alert for Exchange servers Health, Disk space, Mail Queue.

Knowledge of PowerShell and scripting to run and understand scripts.

Monitoring DAG’s and Databases.

Managing Mailbox journaling and Journaling databases. Inbound/Outbound mail flow troubleshooting.

On demand batch wise migrations from On-premises to Cloud platform and vice-versa with relevant E3, E5 and F3 licenses.

Office O365/ Exchange online - Administration- User Management.

Trouble Shoot, And Resolve On-Prem Cloud Email issues in a Hybrid Environment.

Working on Cisco Iron port for tracking mails, releasing / blocking quarantine/virus infected /spam mails.

Wipro (Payroll- IDC Technologies Pvt. Ltd.)

AD Exchange Administrator

July 2018 - August 2019

Providing support to multiple clients on request basis. (LIC, SBI Caps, Aditya Birla, Sunpharma).

Managing Exchange 2007/2010/2013/2016 in a large, on-premises environment.

Proven knowledge on O365 and Active Directory.

Knowledge of PowerShell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions.

Managing Mailbox databases.

Inbound/Outbound mail flow troubleshooting on all the version of Exchange server.

Troubleshooting mail flow issues.

Strong knowledge and understanding of Active Directory.

Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills.

Migration from Lotus Notes to Exchange server 2016.

Comnet Solutions PVT (Client location: WNS Global Services Pvt. Ltd.)

Technical Support Engineer

September 2016 - April 2018

Monitor and respond to incident tickets, emails and request on 24/7 basis.

Exchange server 2010/2013.

Created and Managed Mailboxes, Distribution Lists and Public Folders.

Regular Email backup and email forwarding.

Strong knowledge and understanding of Active Directory.

Regular system administration tasks like, creating and deleting user accounts, rights, policies and authentication.

Troubleshooting Outlook, MS Office.

Handling escalation and bridge calls with client and internal teams.

Skills

  • Exchange Server 2016/19/SE

    Microsoft 365 Admin Centers

    Microsoft Intune

    Defender for O365

    Entra Connect