I have worked at Amazon for a Year and a half,I have the Ability to adapt to customers' needs and match them with the right solutions, I am excited for the opportunity to work with a new customer base as a customer service representative with Simple Contact.

Residence

Birthdate

Military status

Answering customer questions about Amazon products.

Speaking to customers to quickly get to the root of their problem.

Talking customers through a series of actions to resolve a problem.

Following up with clients to ensure the problem is resolved.

- Planning and Technical Implementation of Enterprise Fixed Net Projects.
- Deliver all Orders within the targeted KPI.
- Coordinates the technical and logistics Support for Technical Services Personnel.
- Plans, Schedules, and Tracks Service Technicians for day-to-day Operations, plus Utilization of both field and in-shop labor.
- Active participant in field service operations and on-call rotation.

CVRest

Summary

Work Experience

Amazon

Customer Service Representative

VOIS

Technical Solutions Coordinator

Languages

German:

C1

English:

B1

Education

AlAzhar University

Faculty of Language and Translation - Section : Islamic Studies in German