Summary

Sales Operations Senior Executive with more than 3 years of experience in handling daily operations with clients and sales team,

Birthdate

1/1/1999

Military status

Exempted

Graduation Year

2020

Education

Faculty of Commerce Helwan University

Accounting - Bachelor, Grade:Good

2016 - 2020

Courses and Certificates

English course at AUC

Skills

  • Personal skills

    Leadership skills

    Teamwork skills

    Problem-solving skills

    Excellent Microsoft Office Skills (Word-Excel)

Languages

Language

Arabic

Native

Language

English

Good

Work Experience

IMKAN MISR

Sales Operations Senior Executive

July 2025 - Now

Handling EOIs, New Reservations & Customer Data Entry

Responsible for managing EOIs and new reservations, including registering new customers on the system and ensuring that all required documents are complete, accurate, and fully compliant with company standards

Preparing Unit Contracts

Prepare contracts for reserved units through the system, handle the writing and processing of their cheques, ensure all required documents are complete and accurate, and issue the official cheque receipt for each case.

Managing Leads Rotation

Handle the addition and rotation of leads for customers, whether they come through brokers or direct channels, ensuring they are assigned accurately and on time to support the sales team.

Customer Transfers

Description

Responsible for issuing contracts, and completing all customer transfer and resale transactions. This includes collecting required documents, entering accurate information, and finalizing each case according to company standards, ensure smooth, timely, and error-free transactions for both customers and internal teams.

Broker Contracts

Review and validate broker contracts for complete documentation and authorized signatures, ensuring accurate and timely entry into the SAP system.