Summary

Sales Operations Senior Executive with 3+ years of experience supporting sales teams through

contract preparation, customer data management, and ERP systems (SAP & Odoo). Experienced

in coordinating between sales and internal departments to ensure smooth operations, accurate

documentation, and timely processing across the sales cycle.

Military status

Exempted

Graduation Year

2020

Education

Faculty of Commerce Helwan University

Accounting - Bachelor, Grade:Good

2016 - 2020

Work Experience

IMKAN MISR

Sales Operations Senior Executive

July 2025 - Now

  • Handling EOIs, New Reservations & Customer Data Entry

Responsible for managing EOIs and new reservations, including registering new customers on SAP system and ensuring that all required documents are complete, accurate, and fully compliant with company standards

  • Preparing Unit Contracts

Prepare contracts for reserved units through the system, handle the writing and processing of their cheques, ensure all required documents are complete and accurate, and issue the official cheque receipt for each case.

  • Managing Leads Rotation

Handle the addition and rotation of leads for customers, whether they come through brokers or direct channels, ensuring they are assigned accurately and on time to support the sales team.

  • Customer Transfers

Responsible for issuing contracts, and completing all customer transfer and resale transactions. This includes collecting required documents, entering accurate information, and finalizing each case according to company standards, ensure smooth, timely, and error-free transactions for both customers and internal teams.

  • Broker Contracts

Review and validate broker contracts for complete documentation and authorized signatures, ensuring accurate and timely entry into the SAP system.

The MarQ Communities

Senior Sales Operations

March 2023 - July 2025

  • Preparing the clients cheques and make sure that the cheque's had issued correctly.
  • Preparing contracts and payment plans according to company policy.
  • Responsible for exclusive Projets with other companies ( Amwaj - Aria LMD)
  • Responsible for connecting with finance team, daily reports for new reservations and cancellation.
  • Recording new reservations (Cheques,Visa,Cash) on Odoo system.
  • Handling all the sales required documents, Payment plans, early payment discount and cash discount.

Lamar Egypt (TMG)

Treasury And Banking Accountant

May 2022 - March 2023

  • Record all banks transactions on ERP- system and reconcile with bank statement
  • Preparing cash out cheques & transfers to suppliers
  • Maintaining general ledger and preparing month-end close procedures
  • Participate in balance sheet preparing
  • Using Automated Clearing House system (ACH) efficiently and proficiently
  • Handle cash out for foreign suppliers in its due dates with import section Monitor returned cheques cycle
  • Monitor notes receivable & cheques under collection cycle

Al Safwa Urban development

Junior Accountant

June 2021 - April 2022

  • Record all banks transactions on ERP- system and reconcile with bank statement
  • Preparing cash Maintaining general ledger and preparing month-end close procedures
  • Ensure all Company’s policies and procedures are met

Courses and Certificates

English course at AUC

Skills

  • Personal skills

    Leadership skills

    Teamwork skills

    Problem-solving skills

    Excellent Microsoft Office Skills (Word-Excel)

Languages

Language

Arabic

Native

Language

English

Good