Summary

  • **successfully managed information using the organization software ,including sign-in, patient records, orders, and billing with 100% accuracy **
  • Handled incoming and outgoing telephone calls with an overall customer satisfaction score of over 95% in 2018 and 2019
  • **Greeted patients, signed them in, and directed them to their destination **
  • **performed administrative and clerical tasks **

Residence

58th Abd elsatar Hussien St - el Asafra state - Alexandria governorate - Egypt

Years of Experience

5 years

Graduation Year

2017

Age

27

Marital status

single

Military status

completed service

Birthdate

09/02/1994

Graduated From

Egos high institution in Alexandria

Nationality

Egyptian

Gender

male

Work Experience

The laboratory of the university

Receptionist and accountant

April 2015 - Now

Friendly and efficient Receptionist skilled in both verbal and written communication. Experience in customer service as well as the composition of correspondence. Fluently bilingual in English and Arabic .

clothes shop

seller

March 2010 - March 2011

Uber company

captain

April 2011 - March 2013

Mekka food products company

sales representative

March 2013 - March 2014

el Mohandseen club

waiter

September 2014 - February 2015

objectives

Main objective

  • To join a reputable organization to enhance my experience with the best practices in accounting and customer serving and grow within the organization to higher positions and more exposure

Education

Egos high institution in Alexandria

good

2012 - 2016

Skills

  • General skills

    Negotiation skills

    Managing meeting skills

    Problem Solving Skills

    Critical Thinking Skills

    Teamwork

    Responsibility

    Attention to details

  • computer skills

    Word Processing and Desktop Publishing Tools.

    Presentation Tools.

    Social Media.

    Communication tools.

Languages

Language

Arabic

Mother Tongue

Language

English

Upper-Intermediate