Passionate in learning new skills and contributing to the success of an organization in the field of information technology and more. Technology enthusiast that seek to learn from research findings, apply information and knowledge gain to bridge the gap between research findings real-world use cases.
Summary
Work Experience
Ghana Revenue Authority
Client Service officer
October 2022 - January 2023
During my tenure at the GRA, I served as a Client Service Officer, where I assisted taxpayers in the process of filing their taxes and provided guidance on utilizing the online portal designed for taxpayers. Additionally, I focused on educating them about the functionalities and benefits of the taxpayers' online portal.
Skills
Skills
Proficient in MS Office( Word, Excel, Power Point,OutLook)
Operating systems: Familiarity with popular operating systems like Windows, including basic system administration tasks.
Networking fundamentals: Understanding of basic networking principles, such as IP addressing, subnetting, and network protocols.
Troubleshooting: Ability to identify and resolve common hardware and software issues.
Documentation and technical writing: Proficiency in creating clear and concise technical documentation for projects or troubleshooting guides.
Collaboration and teamwork: Strong communication skills and the ability to work effectively in a team environment.
Education
University of Energy and Natural Resouces
Department of Computer science and informatics - Diploma certificate
2019 - 2021
University of Energy and Natural Resouces
Department of Computer science and informatics - Degree
2021 - 2023
University of Energy and Natural Resouces (UENR -SRC) Judicial Council Secretary
Science Students' association (SCISA) Judiciary- 1st deputy
Sacree Heart Senior High School-Nsoatre, Ghana
General Art - WASSCE Certificate
2014 - 2017
St. Joseph Preparatory and Junior High School Sefwi - Wiawso, Ghana
BECE Certificate
2011 - 2014