Ashraf Ezzat

General Grade ( Very Good )

• ** Assist customer service Provide quick responses to customer requests via phone, email and through the help desk app.**
• Collected customer feedback and made process changes to exceed customer satisfaction goals.

• ** Review the new memberships**
• **Make a monthly report for the accounts department of what has been added and deleted from memberships **
• analysis and review of the employee's work in the company

• Audit of the company's accounts
• Preparing the company's budget 2020/2021
• ** Budget preparation Zayed Book Fair 2021**
• ** Issuance of checks and bills**

• Assessment of the creditworthiness of all new and existing customers.
• Calculates interest on loans.
• Monitors payments and bad debts.
• Reviewing the company's credit policies and working on updating them.

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• Studying investment ideas submitted by investors
• Study and create new investment opportunities for investment
• Analysis of offers of applicants for investment