Detail-oriented IT Support Engineer with over 8 years of extensive experience in providing exceptional technical assistance and support to organizations of various sizes. With a strong foundation in IT infrastructure, hardware and software troubleshooting, network management, and a proven track record of delivering effective solutions to complex technical challenges. Expert interpersonal communicator who is not satisfied until the customer is satisfied. Now looking for a challenging role to apply knowledge, add value, and grow professionally in a reputable organization.
Asif Momin
Senior Officer ITS
Summary
Work Experience
Lucky Cement Limited
Senior Officer ITS
August 2016 - Now
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Assembling of TOTEN RACK 42U, 12U, 9U, 6U Patching UTP STP cables.
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Installation/Configure Aruba and CISCO Switches (VLANs,STP,PVST, Port Security, Inter VLAN
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Network Administration: Configuring, maintaining, and troubleshooting network infrastructure.
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Giving the Support Service for IT issues.
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Hardware and Software Support: Diagnosing and resolving hardware and software issues.
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Monitor Network Links and Data Center.
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Help Desk Support: Providing technical assistance to end-users and resolving issues
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Project Management: Leading or contributing to IT projects.
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Monitoring the Systems Security with Kaspersky (Anit-Virus).
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Manage Office Documentation Works.
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Manage and Maintain Active Directory and DHCP.
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IT Supports (Install and Configure computer, Scanners, operating system, Networks
and applications)
Education
Gomal University Dera Ismail Khan
BS-Telecommunication
2007 - 2011
Board of Technical Education Peshawar
Diploma in IT
2008 - 2009
Tameer-e-nau College Of Commerce & Technology Dera Ismail Khan
D.A.E (ELE)
2003 - 2006
Computer Skills
• MS Word, Excel and Power Point
• Win 10, Win 7
• Window installation and troubleshooting
• Also have a sufficient knowledge of computer hardware