Yufan Tian

• Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.

• Developed and expanded financial planning relationships with customers through loyal and dedicated service.

• Promoted business to increase customer base and grow revenue.

• Engaged with customers to deliver outstanding customer services and secure repeat business.

• Completed scheduled appointments on time to drive quality service.

• Tested products for conformance with specifications to satisfy customers' work orders.

• Serve guests, meet guest needs, help order and serve food. Friendly communication with guests to ensure the quality of service.

• Clean the table hygiene, clean the floor hygiene, give guests a better dining environment.

• When checking out, ask the guests if they have any suggestions, or if they have any dissatisfaction, and feedback to the store manager to give the guests a better experience.

• Make high quality yogurt, accurately make with weighing and measuring cups to ensure the quality of drinks.

• Marketing new products and cakes, introducing and recommending yogurt to each guest.

Recommend recharge cards and recent promotions to customers, and strive to improve the performance of this store.

• Wash all the utensils, make the first needed ingredients, clean the shop. Calculate daily profit and write daily report to regional manager.

• Due to the vacancy of the store manager, I need to interview the employees for trial work and train the new employees who have entered the company.

Organize goods and inform regional manager of missing materials.

Langley Fundamental Middle And Secondary School Jan 2019

Langley, BC

Vancouver Premier College Expected in Feb 2023

Richmond, BC