Bethany Hollins

• Analyzed large quantities of information and client reports to find patterns of fraud and anomalies.
• Contacted customers directly via phone
• Identified fraud patterns and data breaches by managing detective control systems such as Lexis Nexis.
• Helped facilitate with management
• Collaborated with team members to discuss common trends and brainstorm methods to combat fraud.
• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.

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• Maintained daily log attendance for customers' children upon entry and exit of the facility to keep environment safe.
• Managed between 0-13 children from different backgrounds aging between 2 months to 13 years.
• Identified developmental strengths by participating in fun learning activities with children.
• Upheld quick responses to crisis situations where severe health and or behavioral issues arose.
• Aided in child development by modeling problem solving skills to instill moral discipline in children.

• Operated sales ordering system, prepared paperwork, and managed cash accounts accurately and effectively.
• Discussed car maintenance and parts with customers, educating them on car specifics.
• Loaded truck with client orders, unloaded returns, emptied baskets and placed damaged products in order.
• Recorded delivery information on sales record.
• Consulted with customers to gain feedback for our team, addressing necessary concerns about product services for a better future resolution.
• Completed proper search of inventory from warehouse distributors in select locations for customer orders.
• Managed time efficiently to meet consumer demands, increasing sales and providing proactive customer service.
• Took inventory of stock and replenished shelves with incoming merchandise from established vendors; maintaining adequate supply levels for the expected demand.