I am ambitious and not easily scared. Always curious, I like learning new things. I am passionate about people and about positive customer experiences. Knowledge of marketing and design will help me combine my natural inclinations and professional experiences.
Summary
Work Experience
Freelance
SMM Specialist
January 2021 - Now
- develop creative and engaging social media strategies
- create engaging multimedia content (and/or outsource this effectively) across multiple platforms
- monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
Adam OR SP. Z O.O
KYC Analyst
February 2021 - October 2021
- Evaluating new account documentation
- Reviewing policies and procedures. Analysing market trends and customer behaviour
Miinto Group
Customer Care Agent
November 2020 - April 2021
- Managing all contact channels by providing excellent customer care service in English
- Provide quick resolutions to inquiries regarding the website, products, returns and orders
House Standard
Real Estate Agent
January 2020 - October 2020
- Prepared sales proposal, contracts, and other correspondence to prospects
- Promoted the sale of property through social media platforms, listing services, and advertisements to attract prospects
Shchedra Nyva
Sales Representative
May 2017 - May 2018
- Managing all contact channels for customers by providing excellent customer care service
- Monitors competition by gathering current marketplace information on pricing new products, delivery scheduleds, and merchandising techniques.
Courses and Certificates
Diploma of Social Media Marketing: Instagram
JR Marketing
Fundamentals of digital Marketing
Diploma of Content Creating
NewLook SMM School
Certificate of Completion Marketing Tools: Digital Marketing
LinkedIn Learning
Education
Cracow School of Art and Fashion Design
Creative and Commercial Photography
2021 - 2023
Kraków University of Economics
Advertising and public relations - Bachelor
2018 - 2020
• Interrupted education.
Projects
Open Eyes Economy Summit: OEES 2019
Volunteering
- Help with the organisation of OEES 2019
CodeteCON #KRK5
Volunteering
- Help with the organisation.
Skills
Soft Skills
Above-average decision-making • Organisational skills • Multi-tasker
Hard Skills
Content creation• Knowledge of MS O ffice •Facebook Business Suite• Adobe Photoshop •Canva • InShot
Languages
English:
Upper-Intermediate
German:
Good
Polish:
Professional
Russian:
Native
Adnotacja
Adnotacja
„Wyrażam zgodę na przetwarzanie moich danych osobowych, zawartych w mojej ofercie dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z 29 sierpnia 1997 roku”.