Summary

I am ambitious and not easily scared. Always curious, I like learning new things. I am passionate about people and about positive customer experiences. Knowledge of marketing and design will help me combine my natural inclinations and professional experiences.

Work Experience

Freelance

SMM Specialist

January 2021 - Now

  • develop creative and engaging social media strategies
  • create engaging multimedia content (and/or outsource this effectively) across multiple platforms
  • monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insights

Adam OR SP. Z O.O

KYC Analyst

February 2021 - October 2021

  • Evaluating new account documentation
  • Reviewing policies and procedures. Analysing market trends and customer behaviour

Miinto Group

Customer Care Agent

November 2020 - April 2021

  • Managing all contact channels by providing excellent customer care service in English
  • Provide quick resolutions to inquiries regarding the website, products, returns and orders

House Standard

Real Estate Agent

January 2020 - October 2020

  • Prepared sales proposal, contracts, and other correspondence to prospects
  • Promoted the sale of property through social media platforms, listing services, and advertisements to attract prospects

Shchedra Nyva

Sales Representative

May 2017 - May 2018

  • Managing all contact channels for customers by providing excellent customer care service
  • Monitors competition by gathering current marketplace information on pricing new products, delivery scheduleds, and merchandising techniques.

Courses and Certificates

Diploma of Social Media Marketing: Instagram

JR Marketing

Fundamentals of digital Marketing

Google

Diploma of Content Creating

NewLook SMM School

Certificate of Completion Marketing Tools: Digital Marketing

LinkedIn Learning

Education

Cracow School of Art and Fashion Design

Creative and Commercial Photography

2021 - 2023

Kraków University of Economics

Advertising and public relations - Bachelor

2018 - 2020

• Interrupted education.

Projects

Open Eyes Economy Summit: OEES 2019

Volunteering

  • Help with the organisation of OEES 2019

CodeteCON #KRK5

Volunteering

  • Help with the organisation.

Skills

  • Soft Skills

    Above-average decision-making • Organisational skills • Multi-tasker

  • Hard Skills

    Content creation• Knowledge of MS Office •Facebook Business Suite• Adobe Photoshop •Canva • InShot

Languages

Language

English

Upper-Intermediate

Language

German

Good

Language

Polish

Professional

Language

Russian

Native

Adnotacja

Adnotacja

„Wyrażam zgodę na przetwarzanie moich danych osobowych, zawartych w mojej ofercie dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z 29 sierpnia 1997 roku”.