Summary

A highly skilled and customer-focused professional waiter with over 3 years of experience in high-end restaurants and hotels. Proven ability to deliver exceptional dining experiences, manage customer expectations, and work efficiently under pressure. Dedicated to maintaining high standards of hospitality and ensuring guest satisfaction.

Work Experience

SHERATON SHARJAH RESORT AND SPA

F&B SERVICE EXPERT

May 2024 - Now

As a Food and Beverage Service Expert, my responsibilities encompass delivering exceptional hospitality by ensuring outstanding service quality and customer satisfaction. I excel in upselling strategies to enhance revenue while maintaining a premium guest experience. Additionally, I am dedicated to expanding my expertise by acquiring barista skills, further refining my beverage service capabilities. Moreover, I possess strong financial acumen, efficiently managing cash handling and transaction accuracy as a Cashier.

INDEPENDENT FOOD COMPANY

WAITER

April 2023 - May 2024

I have gained extensive experience as a Waiter during my tenure at Independent Food Company and Somewhere Restaurant, where I honed my skills in high-end hospitality and customer engagement. My role involved delivering seamless table service, efficiently managing orders, and ensuring an exceptional dining experience for guests. I developed strong multitasking abilities, enhanced my problem-solving skills, and mastered the art of anticipating guest needs to provide personalized service. Additionally, I became proficient in menu knowledge, upselling techniques, and teamwork, contributing to increased sales and overall operational efficiency.

PUERTO 99 BY MESHICO

JUNIOR WAITER

January 2023 - April 2022

Provided exceptional customer service by accurately taking orders and delivering meals promptly. Assisted senior staff in preparing tables, ensuring cleanliness and proper table settings. Recommended menu items and beverages to enhance guest dining experiences.

Education

Mustapha Nabi high school

Experimental Sciences - Baccalaureate

2013 - 2016

Languages

Language

English

Fluent

Language

French

Fluent

Language

Arabic

Native

Skills

  • Customer service

    Communication skills

    Products knowledge

    Multitasking & Time Management

    Attention to Detail