Self-driven all-rounder with 9yrs cross-functional work exp. (IT, Sales&BD, Admin&HR) across all commercial, NGO and public sectors, striving to leverage her BBA(InfoSys & Ops) background, unique multi-industrial network and strong trilingual communication skills in driving positive social development & business success
YS CHIU
Business Consultant Driving Social Impact
Summary
Education
Hong Kong University of Science and Technology
BBA in Information Systems and Operations Management, Minor in Liberal Studies
2012 - 2016
Dean's List (top 9%)
University of Cambridge
CANTAB Exchange Programme (Grade A)
2016 - 2016
CUHK School of Continuing and Professional Studies
Professional Certificate in Career Development Facilitation (QF5)
2021 - 2023
Qualifications / Certificates
[BA] Qlik Technologies Inc - Business Analyst Certification
[PM] PMI - Certified Associate in Project Management (CAPM)®
[Mediation] Chartered Institute of Arbitrators
[Health] BUSCE - Certificate in Fitness Instruction
[Coaching] ISNS - Neuro-Linguistic Programming (NLP) Practitioner
[Finance] IIQE Paper 1-5; SFC Paper 1,7,8; Estate Agent
Work Experience
[IT] Ricoh HK Limited
Consultant, Business Process Automation
December 2023 - Now
- Business Consultancy & Solution Sales
- ERP, HRM, CRM, DMS, AI Solutions
- Account Servicing & Relationship Management
- IT Vendor Selection & Project Management
[ROL: Looking for Career Advancement]
[HR&ESG Consultancy] Green Investment Holding Ltd.
Assistant General Manager
April 2023 - November 2023
Facilitate the Director across all business operations
- Business Development and Digital Marketing
- AI-assisted Recruitment & Training
- Process Optimization & System Enhancement
[ROL: Business Relocation]
[GOV] Social Welfare Department
Assistant Executive Manager
April 2022 - April 2023
- All range of admin & operations
- Project Planning & Management
[ROL: Contract Completed]
[Brokerage] Convoy Financial Services Ltd. (AGBA.US)
Wealth Management Advisor (Team lead)
March 2019 - March 2022
- BD & Servicing of SME and individual
- Recruitment, Team Building, Sales & Operational Training, Performance mgt & coaching
- Group Medical, General & Life Insurance, Investment (MPF, Direct Fund, Equity & Land), Mortgage Referral, Trust
[ROL: Career Opportunity]
[NGO] China Hong Kong Culture Exchange Ltd.
NGO Project Manager
February 2018 - February 2019
- Event Management (global tours, fundraising, press conference)
- Partnership & Business Development
- Pitching & Fundraising
[ROL: Project Completed]
[IT Vendor] Automated Systems (HK) Ltd. (0771.HK)
IT Solution Developer
January 2017 - January 2018
- Business Analysis & Data Solution Development
- User Acceptance Test & Training
- Project Implementation & Change Management
[ROL: Contract Completed]
HKSAR Security Bureau
AO Intern
June 2015 - August 2015
- Mobile App Design and Vendor Management
- Policy Formulation on Drone Control
- Speech Writing
[ROL: Internship Completed]
CLP Power Hong Kong Ltd. (0002.HK)
IT Intern (Security Admin & Delivery Planning)
June 2014 - June 2015
- Project and Vendor Management of IT Process automation
- Workflow Streamlining & Stakeholder Management
- Staff commendation for behavior change culture
[ROL: Internship Completed]
Functional Overview
IT BA&PM: 4yrs | Sales&BD: 5yrs | Admin&HR: 2yrs
Languages
Cantonese:
Native
Putonghua:
Professional
English:
Professional
Japanese:
Elementary
Projects
Cyberport & Microsoft funded Startup for Mental Health Management
Project Advisor
Business Network International (BNI) 1st Greater China Chapter
Founding Member
April 2021 - April 2022
Yulin HK Cultural Exchange Association
Secretary
Hong Kong Association of Psychology
Advisor & Integrative Wellness Coach
HKSAR Gov Film Censorship
Panel Advisor
July 2019 - June 2020
Environment Bureau Climate Change Report Launch
Event Speaker
Shanghai Commercial Bank-HKUST Sustainable Campus Leadership Program
Skills
Computer
MS Office & VBA
Adobe Media
QlikView
SQL
Python
AutoCAD
Business
Sales & BD
Digital Marketing
Account Servicing
Business Analysis
Project Management
Recruitment
Mediation
Training & Coaching
Driving
Private Car
Light Goods Van
Achievements in Current Role
Ricoh Monthly Sales Award Dec 2024
Exceed >110% of monthly target
Ricoh Gemba Competition Award 2024
Winning proposal of innovative way of enhancing office efficiency with inhouse resources
Ricoh Talent Show Award 2024
2nd runner up with multimedia creations