Self-driven all-rounder with 9yrs cross-functional work exp. (IT, Sales&BD, Admin&HR) across all commercial, NGO and public sectors, striving to leverage her BBA(InfoSys & Ops) background, unique multi-industrial network and strong trilingual communication skills in driving business success
YS CHIU
Business Consultant Looking for Career Exposure
Summary
Education
Hong Kong University of Science and Technology
BBA in Information Systems and Operations Management, Minor in Liberal Studies
2012 - 2016
Dean's List (top 9%)
University of Cambridge
CANTAB Exchange Programme (Grade A)
2016 - 2016
CUHK School of Continuing and Professional Studies
Professional Certificate in Career Development Facilitation (QF5)
2021 - 2023
Qualifications / Certificates
[BA] Qlik Technologies Inc - Business Analyst Certification
[PM] PMI - Certified Associate in Project Management (CAPM)®
[Mediation] Chartered Institute of Arbitrators
[Health] BUSCE - Certificate in Fitness Instruction
[Coaching] ISNS - Neuro-Linguistic Programming (NLP) Practitioner
[Finance] IIQE Paper 1-5; SFC Paper 1,7,8; Estate Agent
Work Experience
[IT] Ricoh HK Limited
Consultant, Business Process Automation
December 2023 - Now
- Business Consultancy & Solution Sales
- ERP, HRM, CRM, DMS, AI chatbots
- Account Servicing & Relationship Management
- IT Vendor Selection & Project Management
[ROL: Looking for Career Exposure & Advancement]
[HR&ESG Consultancy] Green Investment Holding Ltd.
Assistant General Manager
April 2023 - November 2023
Facilitate the Director across all business operations
- Business Development and Digital Marketing
- Account Servicing & Headhunting for FIs
- AI-assisted Recruitment & Training
- IT Vendor Selection & Management
- Process Optimization & System Enhancement
- Startup Pitching & Fundraising
[ROL: Business Relocation]
[GOV] Social Welfare Department
Assistant Executive Manager
April 2022 - April 2023
- All range of admin functions
- Project Planning & Management
- Operations of Holding Centre
[ROL: Contract Completed]
[Brokerage] Convoy Financial Services Ltd. (AGBA.US)
Wealth Management Advisor (Team lead)
March 2019 - March 2022
- Business Development & Account Servicing of SME companies and individual clients
- Recruitment, Team Building, Sales & Operational Training, Performance mgt & coaching
- Group Medical, General & Life Insurance, Investment (MPF, Direct Fund, Equity & Land), Mortgage Referral, Trust
[ROL: Career Opportunity]
[NGO] China Hong Kong Culture Exchange Ltd.
NGO Project Manager
February 2018 - February 2019
- Event Management (global tours, fundraising, press conference)
- Partnership & Business Development
- Talent Development
[ROL: Project Completed]
[IT Vendor] Automated Systems (HK) Ltd. (0771.HK)
IT Solution Developer
January 2017 - January 2018
- Business Analysis & Data Solution Development
- User Acceptance Test & Training
- Project Implementation & Change Management
[ROL: Contract Completed]
HKSAR Security Bureau
AO Intern
June 2015 - August 2015
- Mobile App Design and Vendor Management
- Policy Formulation on Drone Control
- Speech Writing
[ROL: Internship Completed]
CLP Power Hong Kong Ltd. (0002.HK)
IT Intern (Security Admin & Delivery Planning)
June 2014 - June 2015
- Project and Vendor Management of IT Process automation
- Workflow Streamlining & Stakeholder Management
- Staff commendation for behavior change culture
[ROL: Internship Completed]
Projects
Cyberport & Microsoft funded Startup for Mental Health Management
Project Advisor
Business Network International (BNI) 1st Greater China Chapter
Founding Member
April 2021 - April 2022
Yulin HK Cultural Exchange Association
Secretary
Hong Kong Association of Psychology
Advisor & Integrative Wellness Coach
HKSAR Gov Film Censorship
Panel Advisor
July 2019 - June 2020
Environment Bureau Climate Change Report Launch
Event Speaker
Skills
Computer
MS Office with pivot table & VBA
Adobe Media Production
QlikView
SQL
Business
Sales & BD
Digital Marketing
Account Servicing
Business analysis
Project Management
Recruitment
Mediation
Training & Coaching
Driving
Private Car
Light Goods Van
Functional Overview
IT BA&PM: 3yrs
Sales&BD: 5yrs
Admin&HR: 2yrs
Languages
Cantonese:
Native
Putonghua:
Professional
English:
Professional
Japanese:
Elementary
Achievements
Ricoh Monthly Sales Award Dec 2024
Exceed >110% of monthly target
Ricoh Gemba Competition Award 2024
Winning proposal of innovative way of enhancing office efficiency with inhouse resources
Ricoh Talent Show Award 2024
2nd runner up with multimedia creations