He Who Has A Why To Live For Can Bear Almost Any How – Friedrich Nietzsche
A knowledge and skill seeker | Continuous improvement is my least aspiration in life and work | commitment & efficiency
Summary
Work Experience
Teleperformance
Customer Service Rep | Product Support Adviser
July 2021 - Now
I work remotely for a UK travel agency ( for legal reasons can't disclose any Further details ) simply handling both happy and angry customers on the phone while doing research and using many systems for data related tasks like scheduling , payments , Documentation , data entry and analysis, sending emails and sales or upgrades and more.
Harvey Group Ltd.
Project Management
October 2019 - July 2021
I started as one of the first employees on a Startup focusing on business digitization and Project management.
Mainly things like connecting and managing different projects across versus departments and teams...etc
Data cloud Ltd.
Computer Devices Repair Agent
May 2015 - November 2019
Mainly a repairing Service agent for corporate clients on both infrastructure level and Software .
I deeply appreciate it for being the environment i started to gain my practical and technical skills.
Skills
Web design / hosting
Creation and maintenance of websites.
Virtual Assistant
Professional administrative, technical, or creative assistance to clients remotely.
English to Arabic Translation
Communication of the meaning Intended, the way a native would.
Customer focused-service
Putting My customers needs first.
Python Development
Responsible for coding, designing, deploying, and debugging development projects.
Education
SOU
BCS
2015 - 2019