مقدمة

I am a results-oriented sales professional with over 4 years of experience in retail and customer service, during which I held various roles in well-known companies. I have a proven track record of achieving sales targets and delivering exceptional customer experiences. During my time at L’azurde, I directly contributed to increasing branch sales by more than 25%, thanks to my selling skills, persuasive communication, and commitment to customer satisfaction. I am fluent in Arabic (native), proficient in English, and possess strong communication, teamwork, and problem-solving skills.

بلد الإقامة

cairo , egypt

عدد سنوات الخبرة العملية

7 years

الجنسية

Egyptien

تاريخ الميلاد

25 / 11/ 1999

الخبرة العملية

lazurde company

sales

January 2024 - Now

Customer Needs Analysis – Expert at understanding client preferences and recommending suitable products, enhancing the customer experience.

Upselling & Cross-Selling – Successfully increased average transaction value through strategic product suggestions.

Closing Techniques – Skilled in handling objections and confidently guiding customers toward purchase decisions.

Sales Target Achievement – Consistently met and exceeded personal sales goals, contributing to over 25% increase in branch performance.

select store

manger assistant

January 2023 - December 2022

  1. Supporting the implementation of administrative plans to achieve company goals.

  2. Coordinating communication between departments and clients to ensure smooth workflow.

  3. Monitoring performance and preparing reports to improve operations.

virgin mega

sales

January 2021 - December 2021

Delivered tailored sales consultations and professional customer service in a fast-paced retail environment.

Contributed to daily sales growth through persuasive selling and upselling techniques while maintaining the brand image.

shield company

team leader

January 2019 - December 2020

Led the sales team to consistently achieve and exceed monthly targets through effective daily follow-up and motivation.

Enhanced team performance by providing hands-on training and direct coaching, resulting in improved efficiency and customer experience.

Handled challenging situations and customer complaints professionally and promptly, contributing to higher customer satisfaction and a stronger team reputation within the company.

المهارات

  • skills

    communication skills

    Time management

    sociable

    presentable

    Leadership

    self-study & self-motivated

    active

    Adapting to change and flexible

    Ambitious

المؤهلات العلمية

future academy

specialization in hotel management - very good

2017 - 2020

اللغات

Language

العربية

اللغة الأم

Language

الإنجليزية

جيد جداً