Doaa Ali Abdel Fattah Mohamed

I'm still working at company " Hydroturf Egypt for trading & Industry for club cars " Golf " , as below :

-Supervise the operation team to ensure set targets are met.

-Organize and coordinate the monthly, week and daily plan.

-Track weekly, monthly, and quarterly performance to highlight if performance is declining

-Coordinate with the other departments to meet the orders deadline.

-Monitor the workflow system from operational perspective, while keeping the system up-to-date.

-Manage the Archive by leading, organizing and follow up on the operation team.

-Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards

-Develop and optimize support and service processes, tools, and systems

Oversee all post-sales services provided to clients to ensure customer satisfaction

-Maintain contact with clients to obtain customer feedback regarding product/service quality.

-Assist clients in resolving issues and complaints concerning purchased products.

-Provide periodic reports to management on all after sales activities

Ensure compliance with all general and company policies when carrying out job duties.

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I worked as a sales woman for real state company called " Empire K ".

Work as below :

• Present purchase offers to sellers for consideration.

-Negotiate prices or other sales terms.

-Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

-Negotiate prices or other sales terms.

-Compare a property with similar properties that have recently sold to determine its competitive market price.

-Appraise property values.

-Advise clients on market conditions, prices, mortgages, legal requirements and related matters.

-Advise real estate clients.

-Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

-Develop content for sales presentations or other materials.

Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.

-Advise real estate clients.

-Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

-Prepare sales or other contracts.

-Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

-Interview clients to determine what kinds of properties they are seeking.

-Gather customer or product information to determine customer needs

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I worked at"Modern Motors"company for cars"Nissan-Suzuki-Changan"as PR .

the public relations department,I was responsible for managing the organization's communication initiatives, specifically with clients contracting with the organization. Their duties include supervising a team of public relations professionals to delegate tasks.

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I've trained at many public newspapers such as"AlGomhuriya ,Al-Ahram and ElWafd" for 2years during my study at collage

I graduated from University For Journalism, Media And Communications 6th Of October , Giza , Cairo

-Bachelor of Media And Public Relations with " very good " degree .

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