Energetic, skilled and efficient banker with over 11 years of professional experience in Banking operations, Customer Service, Training, Marketing and Sustainable Development.
Residence
Cairo, Egypt
Nationality
Egyptian
Gender
Female
Summary
Work Experience
Al Baraka Bank, Egypt
Senior Supervisor, Banking Operations department
June 2010 - Now
Al Baraka Bank, Egypt
Supervisor, Trade Finance department.
September 2020 - April 2021
Al Baraka Bank, Egypt
Supervisor, Banking Operations department.
October 2019 - September 2020
Al Baraka Bank, Egypt
Head of customer service department.
October 2014 - October 2018
Al Baraka Bank, Egypt.
Customer Service Representative.
October 2011 - September 2014
Al Baraka Bank, Egypt
Teller
December 2010 - September 2011
NSGB-National Society General Bank
Customer Service Representative.
June 2007 - August 2007
Training Program
MISR International Bank, Egypt.
Customer Service Representative
June 2006 - August 2006
Training Program
Skills
Interpersonal Skills
Self-motivation
Leadership
Communication Skills
Decision Making
Negotiation and persuading skills
Teaching and training skills
Relationship management
Collaboration and team motivation
Attendance and punctuality
Education
AAST-Arab Academy for Science, Technology & Maritime
Business Administration - MBA (Master of Business Administration)
2019 - 2021
GPA 3.96/4
Grade Excellent
Faculty of commerce, Ain Shams University
Marketing - Postgraduate Diploma
2008 - 2010
Grade: Excellent
Faculty of commerce, Ain shams university
Accounting - Bachelor in accounting
2004 - 2008
Grade: Fair
Languages
Arabic:
Mother Tongue
English:
Professional
French:
Good
Achievements
Member in Be An Ambassador Initiative by The Egyptian Ministry Of Planning And Economic Development, 2021
I was selected by The Egyptian Ministry Of Planning And Economic Development from 7000 applicants to be one of the best 1000 applicants to participate in the training program of BE An Ambassador Initiative
Courses and Certificates
Be An Ambassadors Training Program, 2021
Training Program By the Egyptian Ministry of Planning And Economic Development and National Institute For Governance And Sustainable Development.