Dina Hussein Ahmed

1.Answer and direct phone calls.

2. Organize and schedule meetings and appointments (office catering).

3. Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time. 4. Produce and distribute correspondence memos, letters, faxes and forms.

4. Assist in the preparation of regularly scheduled reports.

5. Welcomes new employees to the organization by conducting orientation & send welcome mail to them.

6. Submit and reconcile expense reports.

7. Receiving the incoming Faxes and distribute it to the concerned person.

8. Responsible for booking reservation hotels & air tickets.

9. Dealing with Embassies in Egypt & Sending invitations to Embassies outside Egypt & Organize travel arrangements for senior managers.

10. Handle all the payment request with the finance team & Follow up the collection of the invoices with them.

11. Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

12. Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

13. Purchasing Office Needs (such as Office drinks, tissues, etc, Stationary).

14. Support HR team in some tasks.

Call customer in Gulf Area to elevate LG service in gulf area (Outbound)

1. Answer calls and respond to emails

2. Handle customer inquiries both telephonically and by email

3. Research required information using available resources

4. Manage and resolve customer complaints

5. provide customers with product and service information

6. enter new customer information into system

7. update existing customer information

8. Follow up with customer after service maintenance

9. Follow up with workshop to ensure that all AC work perfect

10. Audit of authorized service centers

11. Evaluation of the service center in terms of providing good service to the customer

1. Answers inquiries by clarifying desired information; researching, locating, and providing information

2. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

3. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

1. Answers inquiries by clarifying desired information; researching, locating, and providing information

2. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

3. Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

1. Handle the main clerical duties for the office

2. Submitting construction permit requests, scheduling meetings and making copies of documents for construction bids and projects.

3. Answer the phones, respond to general questions from clients and suppliers, write messages and transfer calls.