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Summary

As a recent English Studies graduate with a strong background in commercial tasks, I have demonstrated a proven ability to communicate effectively and efficiently in multiple languages, mainly English and French. My experience working on commercial tasks, as well as my studies, have helped me to develop my writing and editing skills. I am now seeking a role at a call center where I can utilize my language skills and customer service experience, which I have proven to be effective when communicating with customers. I am proficient in Microsoft Office, possess a good typing speed, and am able to multitask effectively.

Birthdate

13.06.1997

Graduated From

Sidi Mohamed Ben Abdellah University

Work Experience

LC Waikiki

Staff

January 2019 - October 2022

As a temporary staff at the LC Waikiki store, I gained hands-on experience in customer service, sales, visual merchandising, and communication. I was responsible for assisting customers, promoting products, handling complaints, and arranging store displays. I demonstrated strong communication, problem-solving and time-management skills, attention to detail, and the ability to work in a team. My experience in retail operations and customer service has prepared me for a new opportunity.

Education

Sidi Mohamed Ben Abdellah University

English studies - license

2018 - 2022

  • Strong foundation in the English language, including grammar, syntax, and literary analysis
  • Experience in literary analysis and research, as well as critical thinking
  • Knowledge of linguistics and its applications in teaching, editing, writing, or translation
  • Experience in creative writing and professional writing

Skills

  • English Studies :

    Language proficiency

    Literary analysis

    Research and critical thinking

    Writing and communication

    Linguistics

    Cultural understanding

    Creativity

  • Customer Service and Sales Expert

    Communication

    Customer service

    Time management

    Adaptability

    Teamwork

Languages

Language

French: 

Good

Language

English: 

Very Good

Language

Arabic: 

Mother Tongue

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