ahmed emad mohamed

• Provide technical support and system maintenance across multiple national platforms and ministries, including Finance, Planning & International Cooperation, and Communications & IT.
• Deliver Oracle EBS training and operational guidance to government personnel.
• Actively support and troubleshoot a wide range of strategic government systems and services, including:
  • Government Fiscal Management Information System (GFMIS)
  • Government Payment System
  • Payroll and Employee Compensation Platforms
  • Supplier Pay Governance Service
  • Billing Management System
  • E-Invoice System for Employees
  • Government Collection Points Network
  • Investors' Dues Clearance and Settlements System
  • Fuel Subsidy Management System
  • Ministry of Planning Digital Services
  • National Tourism App
  • Cash-Out Services Platform
• Monitor backend performance, optimize infrastructure, and ensure system reliability across all supported platforms.

Led payroll system implementation at Cairo University. Reduced user inquiries by 80% through process optimization and improved workflows.

Resolved hardware and software issues for customers. Strengthened communication and troubleshooting capabilities.