Sherif Emam

• Team Leadership : Lead and manage a team of Solution Architects, providing guidance, and strategic direction to ensure successful project delivery.
• Strategic Planning : Oversee the design and implementation of solutions, ensuring alignment with client objectives and industry best practices.
• Project Management : Supervise multiple large-scale projects, including system design, installation, testing, and post-implementation support, ensuring high-quality outcomes.
• Client Engagement : Act as the primary point of contact for key clients, fostering strong relationships and ensuring their needs are met through tailored solutions.
• Technical Expertise : Provide hands-on technical support for complex systems, resolving issues related to hardware, software, and network infrastructure.
• Vendor Management : Maintain relationships with suppliers and third-party vendors, ensuring accurate pricing lists and timely delivery of components.

• Solution Design & Development : Designed, developed, and implemented advanced broadcast and AV solutions tailored to client requirements.
• Client Collaboration : Worked closely with clients to understand their needs and deliver customized solutions, ensuring high levels of customer satisfaction through effective problem-solving and support.
• Installation & Calibration Oversight : Coordinated all installations, calibrations, and maintenance of AV equipment, ensuring optimal functionality.
• Project Management : Analyzed design requirements, identified appropriate materials, and prepared detailed business proposals for Broadcast & AV projects, ensuring alignment with client objectives and profitability targets.
• Post-Implementation Support : Led post-implementation activities, including user testing, debugging, technical support, and ongoing maintenance to ensure long-term system reliability.
• Vendor Liaison : Maintained strong relationships with suppliers and third-party vendors to ensure accurate pricing lists and timely delivery of components, enhancing project efficiency.
• Technical Troubleshooting : Provided hands-on technical support for critical systems, resolving complex issues related to hardware, software, and network infrastructure.

• Provide technical support for critical on air/newsroom systems and field equipment, including hardware and operating software.
• Perform hardware/equipment/peripherals repair and maintenance for studio equipment, newsroom and automation systems, data and LAN infrastructure, and TV broadcasting.
• Contact vendors' support team to work on problem solving and doing necessary updates for the system.

• Install new systems and expansion of existing systems for new channel launches, channel enhancements, and technically complex live shows.
• Member of a core team responsible for the ongoing design and development of all broadcast technology areas and systems. 
• Contact vendors' support team to work on problem solving and doing necessary updates for the system.
• Ensure the highest possible levels of technical and operational continuity.

• Supervise the installation, testing, and maintenance of a variety of electronic broadcasting and IT equipment.
• Design and lead network infrastructure, workflow, and security system upgrades providing technical guidance and problem-solving analysis.
• Assure that all equipment is working.

• Provide technical support to users of computer systems and software.
• Answer questions about computer systems and software.
• Troubleshoot and resolve technical problems related to computers and network.
• Ensure the security of the network and its data.
• Monitor network performance and identify and resolve problems.

Shared with Technology K.A.R team in commissioning and delivering 4K OBVANs to the Egyptian National TV.

Shared with Technology K.A.R team in shooting and production of 2019 AFRICA CUP OF NATIONS.