Age
18
Birthdate
2007/04/10
Gender
male
Nationality
Taiwan
Personal Information
Education
university of monash
faculty of science - bachelor of science
2025 - 2028
Languages
Chinese:
Mother Tongue
English:
Good
Work Experience
shierguo hotpot restuarant
front desk receptionist
July 2023 - April 2024
- Greeted and seated customers, managed reservation system, handled 40+ customers during peak hours.
- Introduced soup bases and recommended dishes, improving order efficiency and average order value.
- Responded to customer inquiries and feedback, maintaining brand service standards.
- Coordinated with kitchen and service teams to streamline order flow and communication.
Ban Jiu’s Nest
Kitchen Assistant
May 2024 - August 2024
- Assisted in food preparation, cooking, and plating, supporting 100+ daily orders during peak times.
- Maintained kitchen cleanliness and followed food safety protocols.
- Collaborated with front-of-house staff to optimize order processing and reduce wait times.
- Improved kitchen workflow through efficient mise en place and station organization.
Uber
Food Delivery Rider
August 2025 - Now
- Managed delivery routes and schedules, completing 15+ orders daily with 98% on-time rate.
- Communicated clearly with customers regarding order status and updates.
- Balanced work with academic commitments through effective time management.
Skills
Time Management
Skilled at handling multiple tasks, balancing study, work, and personal commitments
Team Collaboration
Cooperative and communicative, performs well under pressure in team environments
Adaptability & Learning
Quick to learn new processes and solve practical problems
Responsibility & Detail-Oriented
Reliable, thorough, and able to work independently with minimal supervision
Customer Service Focus
Patient, polite, and committed to delivering positive service experiences