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Career Objective

To obtain a challenging position which I believe I could successfully apply my academic studies to it and find the good opportunity for learning and reliable performance.

WIN OR DIE

Residence

I live in Cairo, the city of Quba, Gesr al-Suez

Marital status

Unmarried

Military status

Military service completed

Age

25 Years

Birthdate

4/11/1997

Graduation Year

Year 2019

Gender

Male

Title

customer service representative

Years of Experience

4 Years of Experience in Customer Service

Years of Experience

3 years of experience in Assistant Cashier

Graduated From

Higher Institute for Advanced Studies

Nationality

Egyptian

Work Experience

Xceed

customer service representative

January 2021 - January 2021

work a customer service representative in account talabat 1 years old

Xceed

SME

January 2021 - January 2021

I got a promotion after 6 months and became SME in account talabat

Xceed

task Team Leader

January 2021 - January 2021

I got a promotion and became a task Team Leader in account talabat

Wasla Outsourcing

customer service representative

April 2019 - March 2020

work a customer service representative in account b-tech 1 years old

Wasla Outsourcing

senior customer service representative

April 2019 - November 2019

I Got a Promotion After 5 Months and Became Senior

Mascot market

Casher

January 2017 - January 2017

Mascot market

Assistant Cashier

January 2016 - January 2016

Ragab Sons Market

Assistant Cashier

January 2018 - May 2018

Xceed

senior customer service representative

November 2019 - February 2020

senior customer service representative in account b-tech

Skills

  • Industry Knowledge

    Customer Service

    Customer Satisfaction

    Analytical Skills

    Grocery

    Writing

    Cashier

    IT Management

    handle customer

  • soft Skills

    Ambitious

    hard worker

    goal oriented individual

    analytical and problem solving

  • Tools & Technologies

    Microsoft Office

    Microsoft Excel

    Microsoft Word

  • Interpersonal Skills

    Relationship Building

    Training & Development

    Training

    Customer Support

    Public Speaking

    Management

    Leadership

    Communication

    Problem Solving

  • Other Skills

    Contact Center Management

    Call Center Administration

Education

Higher Institute for Advanced Studies

Management Information Systems - Bachelor's

2016 - 2019

Mahmoud Talaat Al-Feki Institute

High School

2010 - 2016

Languages

Language

English: 

Upper-Intermediate

Language

Arabic: 

Mother Tongue

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