Esraa Maher Ahmed Hassan

Write press releases and prepare information for the media

• Identify main client groups and audiences and determine the best way to reach them
• Designate an appropriate spokesperson or information source for media inquiries
• Help clients communicate effectively with the public
• Develop their organization's or client’s corporate image and identity
• Assist and inform an organization’s executives and spokespeople
• Devise advertising and promotion programs
• Assign, supervise, and review the activities of staff
• Manage progress towards achieving an organization’s fundraising goals
• Develop and carry out fundraising strategies
• Identify and contact potential donors
• Create and plan different events that can generate donations
• Meet face-to-face with highly important donors
• Apply for grants
• Assign, supervise, and review the activities of staff

Write press releases and prepare information for the media

• Identify main client groups and audiences and determine the best way to reach them
• Designate an appropriate spokesperson or information source for media inquiries
• Help clients communicate effectively with the public
• Develop their organization's or client’s corporate image and identity
• Assist and inform an organization’s executives and spokespeople
• Devise advertising and promotion programs
• Assign, supervise, and review the activities of staff
• Manage progress towards achieving an organization’s fundraising goals
• Develop and carry out fundraising strategies
• Identify and contact potential donors
• Create and plan different events that can generate donations
• Meet face-to-face with highly important donors
• Apply for grants
• Assign, supervise, and review the activities of staff

Check-in Guests

Hotel receptionists greet incoming guests and welcome them to the hotel. They confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys. They also arrange for luggage to be brought to rooms upon request.

Handle Guest Inquiries and Complaints

From providing additional linens to handling complaints about noise or room temperature, hotel receptionists are responsible for accommodating guests during their shifts. They contact necessary personnel, such as managers or housekeeping, to handle specific requests or complaints.

Answer Phones

Hotel receptionists take all incoming calls at a hotel. They handle phone reservations, confirm previously-made reservations, give directions to the hotel and answer any questions customers have about the lodgings.

Process Payments

When a guest’s stay is over, hotel receptionists handle check-outs. At this time, they will issue payments such as additional room charges and process debit or credit cards to pay for room fees.