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SUMMARY

  • Excellent ability to facilitate and teach difficult concepts to students, including breaking down topics, scaffolding, re-teaching, and checking for understanding.
  • Exemplary oral and written communication skills when delivering lectures to students and communicating with staff or other members of the university.
  • Ability to foster beneficial and supportive relationships with students and other faculty members.
  • Motivated to work independently, achieve my personal best, publish valuable research, and be a contributing member of the university community.
  • Strength to persist despite obstacles, such as lack of resources, a limited amount of class time, and other challenges in the classroom.

Birthday

01/01/1997

Nationality

Egyptian

Gender

Female

EDUCATION

El Nasr Girls College "E.G.C"

1998 - 2014

Faculty of Arts (Archaeology Department , Greek & Latin") - Alexandria University

2014 - 2020

WORK HISTORY

Mindz

English Instructor

January 2017 - April 2017

  • Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
  • Planned coursework to introduce students to important literature.
  • Prepared and implemented lesson plans covering required course topics.
  • Kept classroom organized, clean, and safe for students and visitors.

Birdy International Academy

English Teacher

April 2018 - August 2018

  • Evaluated students’ progress and understanding by administering and grading exams/quizzes Conducted group and individual Reading and Grammar activities., Learning Zone Developed short and long range lesson plans.
  • Administered quizzes, and test.
  • Conducted group and individual Reading and Grammar activities.
  • Encouraged a positive learning environment and an excellent student teacher interaction.

Jolly Kids Nursery

English teacher

August 2018 - September 2019

  • Provided one-on-one assistance to students after class Motivated students to increase their passion for learning English Directed students to create their own practice dialogues by using the language materials that we introduced in the classroom.
  • Established and maintained student behavioral standards to achieve functional learning environment.
  • Designed and developed instructional activities using data from student learning style assessments.
  • Worked with administrators on behavioral issues to support needs of students.

GPO “Global Service outsourcing”

Quality Assurance

October 2020 - Now

  • Observing the agents calls and analyzing the quality of the calls with respect to the customer’s requirement and expectations.
  • Design quality rules and guidelines to achieve the highest performances with team managers.
  • Give recommendations for process improvements based on the customer experience and feedback.

LANGUAGES

Language

Arabic: 

Mother Tongue

Language

English: 

Professional

Language

French: 

Good

SKILLS

  • Soft Skills & Hard Skills

    Good Communication Skills

    Good Listener

    Quick Learner

    Creative

    Critical Thinking

    Good Team Work Skills

    Flexible And Dependable

    Good Problem Solving Skills

    Work Under Pressure

    Hard worker

    Microsoft Office

    Word

    Power Point

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