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Summary

Dear Hiring Managers,

My name is Fu, Lianzhong. I am applying for the job of Office Assistant. I am from Shanghai, China, but I have lived in NY for four years. My current major is programming software and development, and I am a freshman at LAGCC. My previous majors were software development and computer science and applications.

I have worked in Shanghai for 10 years. The company's main service industry is the IT department of banks, futures, and power companies, providing IT-related services. Before 2016, I was mainly responsible for the company's contract management, bidding plans, and maintaining customer relations. After that, I was mainly responsible for project management and maintaining the relationship between the company and major customers.

Therefore, I have many years of work experience, and I can quickly learn new content, make plans, and Initiative, independently and have good communication skills.

Work Experience

Amazon

Delivery Driver

July 2021 - Now

  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Maintained safe driving habits to protect property and general public on roadways.

1 ST CLASS CARE SERVICES

Home Care Worker

September 2020 - September 2021

  • Drove clients to shop for groceries, attend doctor appointments, and run errands.
  • Assisted with meal planning to meet nutritional plans.

Shanghai FuLai Information Technology Co. Ltd.,

Project Manager, Client Services

December 2016 - September 2019

  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Monitored supplier operations to verify quality, delivery schedule, and conformance to contract specifications.
  • Recruited and hired qualified candidates to fill open positions.
  • Major service client are State Grid Corporation of China, East China Grid Company Limited, Futures Companies, Bank of Shanghai, Dell, Arista Networks, and Inspur.

HUALANG TECHNOLOGY

Assistant Manager, Customer Service

December 2010 - December 2016

  • Worked closely with internal teams to deliver on high-profile, complex projects.
  • Interacted with customers and vendors with the utmost professionalism to solve various problems.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Major service client State Shanghai Futures Exchange, China Financial Futures Exchange, China Pacific Insurance Company, DBS Bank, HP, Cisco, Oracle, HDS, and Inspur.

Shanghai ShiXi Information Technology Co. Ltd.,

Help Desk Engineer

October 2009 - November 2010

  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.

Education

LaGuardia Community College Of The City University Of New York

2021 - 2025

Programming & Software Development

Changsha University

2009 - 2012

Computer Application Technology

NEWER SOFTWARE EDUCATION

2009 - 2009

Software Development (CCAT)

Hunan University Of Technology

2004 - 2009

Computer Science

Courses and Certificates

Basic Training Personal Care Aide

IN US

Certificate of Customer Service Training

IN US

Mental Health First Aid USA

IN US

Certified Software Engineer

IN CHINA

CCAT Chinese Senior Civil Servant Training Center - Software Development Engineer

LDBZH National Professional Qualification Certificate Level 3 / Advanced - Computer Repairman

IN CHINA

State Grid Corporation Information System / System Third-line Technical Support Center, Operation and maintenance personnel qualification certificate-Information network management and mainframe opera

IN CHINA

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