Years of Experience
3+ years
Residence
Nairobi
Graduation Year
2008
Graduated From
Hillcrest International School
Personal Information
Work Experience
Java House
Assistant Branch Manager
October 2017 - November 2020
- Addressed customer complaints and assisted in timely resolution for all.
- Reviewed work performance by employees, providing mentoring and support to improve performance.
- Monitored operations to ensure that interactions and processes complied with operational policies.
- Created and implemented strategies to develop and expand customer sales.
- Created profit and loss (P&L) reports using PowerPoint and presented them to upper management.
Systeme.io
SEO Writer
March 2022 - June 2022
- Created well researched long-form articles for the systeme.io blog.
- Optimized the articles for search using SurferSEO.
The Blogsmith
Freelance SEO Writer
March 2023 - Now
- Created SEO-optimized blogs and articles for leading B2B technology SaaS companies.
- Worked closely with editors, designers, and SEO specialists.
- Optimized articles for search engines using Clearscope and Frase.
Skills
Skills
Critical thinking
On-Page SEO
Blog writing
Technical writing
Keyword research
Customer service
Article writing