Experience Summary

  • Participated in sales, customer service, testing positions, has rich work experience, and has good stress resistance.
  • Have a good foundation in electronic technology and be able to independently analyze circuits

Residence

Su Zhou

Education

NanTong University

Science - Bachelor

2016 - 2020

  • GPA:3.0
  • Related courses: Digital electronics, Analog electronics, Semiconductor device principles

Work Experience

苏州方正融合通信服务有限公司

Customer-Service

八月 2020 - 八月 2021

  • Solve technical usage issues related to printers for customers through telephone answering.
  • By providing high-quality and professional services, we aim to enhance customer satisfaction and create a comprehensive and professional after-sales service for our customers.
  • Pacify customers and resolve their concerns

苏州弗赛新能源科技有限公司

Test Engineer

四月 2022 - 八月 2023

  1. Responsible for daily performance testing of products, testing whether the products work properly, completing test reports, analyzing deficiencies in the production process, and improving product yield rate.

  2. Analyze the causes of product performance failures based on circuits and fault phenomena, locate customer problems, and repair products.

  3. Identify performance issues in large-scale product production and collaborate with the production department for rework if necessary.

  4. Cooperate with the R&D department to conduct product related testing on the input and output performance of the R&D power supply, locate the cause of faults, and cooperate with the maintenance department to handle defective products.

  5. Responsible for coordinating with product development and advancing project testing progress.

  6. Answer customer questions and establish good communication with them when necessary.

Skills

  • Proficient in office software, performance testing