Gaurav Saket

Efficiently handled and addressed customer/Supplier inquiries and technical concerns, resulting in high levels of customer satisfaction, customer acquisition & retention. Provided technical support and troubleshooting help for new product/model testing or Quality issues through testing. Analyzed DVP, specifications, and standards for feasibility & costing as per OEM's like Honda, Suzuki, Hero, Tata, etc. Maintaining extensive records of client contacts and comments helped to discover areas for development. Skilled for Cold callings, Networking & visits to find new prospects. Worked with cross-functional teams to solve any queries related issues by suggesting solutions through testing. Organized and facilitated customer visits, resulting in productive and good relationships. Creating customer awareness & educating customers/Suppliers. Created and implemented content strategy for social media platforms to boost brand visibility and engagement. Attend any queries promptly and act based on priority. Handling firsthand communications with customers as working on tools like Tidio for chat support or calls.

Managed key accounts with & queries for Automotive OEM's in regards to understanding the project-related requirements & addressing them, commercial finalization, etc. Provide feedback from existing customers to management & regulate the requirements where necessary to secure existing business & develop new business. Coordinated with cross-functional departments like development and testing team, quality team & Operations, etc. Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.

Looked & managed after automotive companies for testing & service as providing them a satisfactory & supportive outcome. Worked with customers to understand needs and provide excellent service. Collaborated with team members to achieve target results. Proved successful working within tight deadlines and a fast-paced atmosphere. Commercial discussion, negotiation & finalizations. Understanding the technical specifications required for testing as per OEM standards for feasibility & costing. Analyzed and forecasted monthly sales data of existing markets.

Developed strategic relationships with key customers in North India, including OEMs like MSIL, HMSI, HMCL, Hero MotoCorp, Volvo, Yamaha, and Renault-Nissan. Addressed and resolved concerns and queries for major OEMs. Managed key customer accounts, ensuring high levels of satisfaction. Analyzed specifications and standards for feasibility & costing. Conducted regular client meetings to build strong relationships. Identified and communicated new business opportunities to leading corporations. Increased sales revenue through effective market research. Negotiated RFQs, finalizing prices, delivery, and payment terms. Ensured timely project completion by coordinating with operations and responsible teams. Developed product and service comparison tables based on pricing, ratings, and performance. Tracked unbilled, overdue, and due payments. Delivered campaigns to secure new client opportunities and business.

Project Management/New product development of ORVM's & IRVM's. Supplier's developments and supplier auditing. Budget finalization on a yearly basis for the respective projects. Managing all details of the project according to the APQP matrix for on-time delivery of the new product. Documentations related to the new product and PPAP approval. Conducting development trials and analysis in case of any defects or issues during molding. Designing using Unigraphics version NX11 solid modeling and drafting. ECN/ECR details and amending 4M validation for the concerned departments. Managed products using problem-solving in order to introduce new products to the market. Devised and organized tests to answer client and customer questions involved in the development of the parts. Technical meetings & reviews.

New product development. Managed quality assurance and quality control requirements. Worked closely with engineers and other key stakeholders on different projects. Applied mathematical skills and understanding of engineering principles to design new products, tools, and systems. Conducting development trials and analysis in case of any defects or issues during molding. Documentations related to the new product and PPAP approval. Managing all details of the project according to the APQP matrix on time.

Efficiently handled and addressed customer/Supplier inquiries and technical concerns, resulting in high levels of customer satisfaction, customer acquisition & retention. Provided technical support and troubleshooting help for new product/model testing or Quality issues through testing. Analyzed DVP, specifications, and standards for feasibility & costing as per OEM's like Honda, Suzuki, Hero, Tata, etc. Maintaining extensive records of client contacts and comments helped to discover areas for development. Skilled for Cold callings, Networking & visits to find new prospects. Worked with cross-functional teams to solve any queries related issues by suggesting solutions through testing. Organized and facilitated customer visits, resulting in productive and good relationships. Creating customer awareness & educating customers/Suppliers. Created and implemented content strategy for social media platforms to boost brand visibility and engagement. Attend any queries promptly and act based on priority. Handling firsthand communications with customers as working on tools like Tidio for chat support or calls.

Managed key accounts with & queries for Automotive OEM's in regards to understanding the project-related requirements & addressing them, commercial finalization, etc. Provide feedback from existing customers to management & regulate the requirements where necessary to secure existing business & develop new business. Coordinated with cross-functional departments like development and testing team, quality team & Operations, etc. Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.

Looked & managed after automotive companies for testing & service as providing them a satisfactory & supportive outcome. Worked with customers to understand needs and provide excellent service. Collaborated with team members to achieve target results. Proved successful working within tight deadlines and a fast-paced atmosphere. Commercial discussion, negotiation & finalizations. Understanding the technical specifications required for testing as per OEM standards for feasibility & costing. Analyzed and forecasted monthly sales data of existing markets.

Developed strategic relationships with key customers in North India, including OEMs like MSIL, HMSI, HMCL, Hero MotoCorp, Volvo, Yamaha, and Renault-Nissan. Addressed and resolved concerns and queries for major OEMs. Managed key customer accounts, ensuring high levels of satisfaction. Analyzed specifications and standards for feasibility & costing. Conducted regular client meetings to build strong relationships. Identified and communicated new business opportunities to leading corporations. Increased sales revenue through effective market research. Negotiated RFQs, finalizing prices, delivery, and payment terms. Ensured timely project completion by coordinating with operations and responsible teams. Developed product and service comparison tables based on pricing, ratings, and performance. Tracked unbilled, overdue, and due payments. Delivered campaigns to secure new client opportunities and business.

Project Management/New product development of ORVM's & IRVM's. Supplier's developments and supplier auditing. Budget finalization on the yearly basis for the respective projects. Managing all details of the project according to the APQP matrix for on-time delivery of the new product.

New product development. Managed quality assurance and quality control requirements. Worked closely with engineers and other key stakeholders on different projects. Applied mathematical skills and understanding of engineering principles to design new products, tools, and systems. Conducting development trials and analysis in case of any defects or issues during molding. Documentations related to the new product and PPAP approval. Managing all details of the project according to the APQP matrix on time.