Ghena Jaber

Ensure compliance with healthcare regulations and policies, maintaining the highest standards of practice. Conduct audits, identify areas of improvement, and implement corrective actions. Collaborate with teams to develop and update medical procedures and protocols. Deliver training sessions on compliance and quality assurance.

Conducted routine lab tests and prepared samples for analysis, following strict protocols for accuracy. Assisted senior lab technicians with complex tests, contributing to accurate diagnostic reporting. Ensured proper handling and documentation of samples, helping maintain quality standards in the lab. Gained experience in working with advanced lab equipment and adhering to safety and confidentiality standards.

Provided support and solutions to customer inquiries, ensuring a positive experience with the company’s services. Documented customer interactions, resolved complaints, and escalated issues as necessary to ensure timely resolutions.

Prepared beverages and maintained cleanliness standards, contributing to a positive customer experience. Built rapport with regular customers and enhanced the café’s welcoming atmosphere.

Led a team, managed shifts, and ensured operational efficiency in compliance with company policies. Trained new team members, enhanced customer service quality, and resolved customer issues. Oversaw inventory and maintained high standards of food and beverage quality.

Prepared beverages and maintained cleanliness standards, contributing to a positive customer experience. Built rapport with regular customers and enhanced the café’s welcoming atmosphere.

Delivered high-quality customer service, managing orders efficiently and ensuring customer satisfaction. Developed strong communication skills and the ability to resolve customer concerns in a fast-paced environment.