Habiba ElRefaey

• Processing & posting of daily settlements, as per Internal SLA.
• Up-to-date accounting entries and reconciliation clearing.
• Accurate processing of rejects, re-processing and other related activities.
• Ensuring Incoming/Outgoing reports are loaded to the system and report in case of discrepancies.

• Managing strategic account .
• Following with vendors on a daily basis to fulfill.
• Managing the vendors issues and coordinating with the responsible team to solve their Claims.

• Develop and implement strategies to gain new strategic accounts.
• Foster long-term relationships with vendors to ensure loyalty and sustained collaboration.
• Address vendor concerns proactively through regular discussions and tailored action plans, ensuring they feel valued and supported.
• Follow up diligently to guarantee smooth operations that align with vendor needs.

Through these efforts, I aim to enhance client satisfaction and contribute to the overall growth of the business.