Haidy Ehab Ahmed

• It was a small internship.
• I was interpreting to Egyptian sales agents and Japanese tourists.

Duties and responsibilities:

• Documenting client visits and phone calls in computer system.
• Assisting with recruitment and onboarding processes.
• Identify, categorize, and index the documents in an electronic document management system.
• Preparing materials for classes.
• Assisting officers as directed with emergency and routine duties.
• Creating Excel sheets.
• Sending E-mails.
• Contacting customers.

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Responsibilities:

• Source, screen, schedule and process all prospective candidates.
• Actively source candidates for open positions/roles using all possible recruitment methods – web portals, postings, social networks, databases, referrals and contacts.
• Act as a point of contact and build influential candidate relationships during the selection process.

Responsibilities:

• Establish relationships with new customers.
• Maintain and grow relationships with existing customers.
• Improve customer satisfaction through excellent customer service.
• Identify and respond to client needs.
• keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
• Follow up on customer orders as necessary.
• Anticipate the needs of clients and address them accordingly.

Responsibilities:

• Conducting thorough research on assigned topics to ensure content accuracy and quality.

• Generating creative ideas for blog posts that resonate with the target audience.

• Writing clear, engaging, and informative content in line with the blog's tone and style.

• Optimizing content for search engines (SEO) to improve discoverability.

• Staying up-to-date on industry trends and best practices in content writing.

• Proofreading and editing my own work to ensure it meets quality standards.

Responsibilities:

• Managing incoming assistance requests from international insurance companies or healthcare providers.

• Coordinating emergency assistance services such as medical evacuation, repatriation, or emergency medical assistance.

• Communicating with the insurance company, insured individuals or their representatives to gather necessary information and provide guidance on available services.

• Liaising with service providers, hospitals, clinics, and other relevant parties to arrange required assistance.

• Coordinating transportation, accommodation, and other logistical aspects of assistance services.

• Monitoring the progress of assistance cases and ensuring timely resolution.

• Documenting assistance activities, maintaining accurate records, and updating databases with relevant information.

You can check on my writing skills and my previous projects through that link

I worked in a translation project with Evolve company. I was translating legal documents from Arabic to English.

I was envolved in a project to translate a book talking about Hajj in Islam from Arabic to Japanese