Summary

Highly motivated sales and marketing specialist and a former reservation and ticketing agent for one of the 5 top Airlines in the world. willing to increase my knowledge and experience in digital marketing and ready to adapt to any work environment. I consider myself as being professional, fast and self-learner and oriented to problem-solving at the job place.

Nationality

Egyptian

Residence

Egypt

Years of Experience

6

Gender

Female

Work Experience

Safari.com

Sales and Marketing specialist

January 2021 - Now

Ticketing and reservations

Create Marketing campaigns

Social media posts

Freelancer

English to Arabic Translator

April 2015 - Now

Translate and review documents from English to Arabic

Working as a freelancer at some freelancing websites .

Qatar Airways

Senior Reservations Agent

April 2009 - August 2010

• Make and confirm reservations for passengers on scheduled airline flights.

• Arrange reservations and routing for passengers at request of TICKET AGENT or customer.

• Using timetables, airline manuals, reference guides, and tariff book.

• Type requested flight number on keyboard of on-line computer reservation system and scans screen to determine space availability.

• Telephone customer or TICKET AGENT to advise of changes in flight plan or to cancel or confirm reservation.

• May maintain advance or current inventory of available passenger space on flights.

• May advice load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.

Education

Ain Shams University

English language and its literature - Bachelor of Arts and Education

2004 - 2008

Languages

Language

English

Professional

Language

Arabic

Mother Tongue