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Summary

Experienced and talented in business development. Has the motivation and right skill sets needed to ensure targets are met and everything gets done on time and to budget. Highly organized, ambitious, driven and possesses the capability to develop maximum sales and profitability. Having superb communication skills mean that I’m more than able to build a profitable relationship with customers and key decision makers alike. Right now looking for a suitable position with a company that employs smart people and offers its staff great opportunities to learn, grow and succeed.

Birthdate

18/11/1983

Nationality

Egyptian

Graduation Year

2005

Gender

Male

Military status

Not required

Marital status

Married

Work Experience

Vodafone Ireland - Giza, 6th Of October, Egypt

Telesales and Customer Service Representive

April 2020 - Now

Initiating sales with potential customers over the phone.

Asking questions to engage customers and keep the conversation going.

Listening to the customers' needs to generate repeat sales.

Gathering and documenting customer information, payment methods, purchases, and reactions to products.

Keeping up to date on all products and informing customers of new products.

Meeting sales quotas.

Achievements:

Certificate of Quality for being one of the best quality skilled across the Vodafone Ireland on March 2021

Exceeded sales targets and activity metrics KPIs YTD at the level of 130%

The Heart of Europe, UAE, Dubai

Sales Manager

March 2018 - July 2019

Initiating sales with potential customers over the phone.

Asking questions to engage customers and keep the conversation going.

Listening to the customers' needs to generate repeat sales.

Gathering and documenting customer information, payment methods, purchases, and reactions to products.

Keeping up to date on all products and informing customers of new products.

Meeting sales quotas.

Skills

  • Skills

    Teamwork

    Communication

    Problem solving

    Negotiation

    Organization

    Leadership

    Active listening

    Customer service

Education

Modern Academy, Maadi, Egypt

Business Administration

2001 - 2005

Languages

Language

Arabic: 

Mother Tongue

Language

English: 

Professional

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