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Summary

Front-End Developer with 2+ years of experience building responsive web applications using HTML, CSS, JavaScript, and modern frameworks. Currently working as a Technical Support Coordinator at the National Bank of Egypt, with a strong problem-solving and user experience research background.

Birthdate

20/7/1998

Age

27

Military status

postponed

Gender

Male

Nationality

Egyptian

Graduated From

Higher Institute of Computer science and information systems "Computer science department"

Education

Higher Institute of Computer Science and Information Systems

Computer science and software engineering

2016 - 2022

HarvardX: CS50 (Harvard University)

CS50 - Introduction to Computer Science

2022 - 2022

Work Experience

National Bank Of Egypt

Technical Support Coordinator and User Control Officer

January 2023 - Now

  • Provide technical support for internal banking systems and applications
  • Manage user accounts and access permissions
  • Troubleshoot system, hardware, and network issues
  • Coordinate with IT departments to resolve critical incidents
  • Ensure system availability and smooth daily operations

Algoriza

Front End Developer trainee

March 2022 - May 2022

  • Built responsive web pages using HTML, CSS, and JavaScript
  • Collaborated with UI/UX team to implement modern designs

GDG " Google Developers Group "

UI/UX Designer and researcher trainee

March 2022 - August 2022

  • Conducted user research and usability testing
  • Designed wireframes and prototypes using Figma

Orange

Technical Support

February 2020 - January 2022

  • Provided customer technical support
  • Solved network and service-related issues

Orange

Follow up and activation team

July 2019 - February 2020

Alex Trade

Sales Team

February 2019 - October 2019

Orange

Call center agent

January 2019 - July 2019

Carrefour

Merchandiser

May 2018 - November 2018

Freelancer // Upwork

Front-End Developer

December 2018 - Now

  • Develop responsive websites for clients
  • Convert UI/UX designs into functional web pages
  • Optimize websites for performance and usability

Projects

Newborn & Child Care System (Graduation Project)

Team Leader – Front-End Developer – UI/UX Designer

  • Developed most application screens
  • Designed complete user experience
  • Built a digital system for managing newborn health certificates and vaccination notifications
  • Simulated integration with civil registry system

Great Trans Company's Web site

Front End Developer

https://greattranseg.com/
  • Developed full company website
  • Built responsive layout
  • Implemented bus itinerary and contact sections

VodaFood "Imaginative Project"

Front End Developer

It is an imaginary website about a new section in the Vodafone company, "like Talabat," through which employees order food to come to them and save time and effort in the company so that they can order food during working hours.

Courses and Certificates

CS50 – Introduction to Computer Science

HarvardX

Blockchain Fundamentals

maharatech // ITI

Python basics

Udemy

UX Researcher and Designer

GDG "Google Developers Group Azhar University"

UI Designer

GDG "Google Developers Group Azhar University"

UX Research Nanodegree Program

UDACITY // Ministry of Communication and Information Technology

confirm.udacity.com/FKNGZ3AG

FWD - Web Development

FWD // Udacity

Front End Track

Udacity // 1M Arab Coders

Web Designing

Creative group

HTML course

Udemy

Android Developing Basics

Self learning

Programming basics

Ministry of youth and sports // Microsoft

Marketing Management

E-youth

HR Management

E-youth

Digital Marketing

E-youth

Languages

Language

Arabic: 

Mother Tongue

Language

English: 

Very Good “B2”

Skills

  • IT Support & Troubleshooting

    Hardware & Software Troubleshooting

    Windows Installation & Configuration

    User Access Management

    Active Directory (Basics)

    Ticketing Systems

  • Networking

    TCP/IP Fundamentals

    Router & Network Troubleshooting

    Basic VLAN Knowledge

  • Programming skills

    Python (Basics)

  • UI/UX & Design Tools

    Figma, Adobe XD, Photoshop, Illustrator

  • Frontend Development

    HTML5, CSS3, JavaScript (ES6), Bootstrap, jQuery

  • Personal Skills

    Team player

    Hard worker

    Team Leader

    Self learner

    Flexibility

    Problem solver

    Supportive

  • Other skills

    Responsive Design, Cross-Browser Compatibility, User Research, Wireframing

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