Gemma Huynh

• A highly competent, motivated, energetic and an enthusiastic administrative intern.
• Well-organized, effective time management skill and proactive in providing timely, efficient and accurate administrative support to people.
• Approachable, sociable, energetic, curious to learn things, assertive, humble with a sharp and quick intuitive.
• Mature, professional, respectful to company’s policies, supportive and helpful, responsible and efficiently handle assigned tasks with basic financial knowledge.
• Good communication with people, multi tasking, well-organizing, be reliable to manage confidential database.
• Enjoy contributing innovative and creative ideas and will speak up if it could be essential for the company‘s improvement. Good verbal and written formal English and proficient at MS applications.

🔘 Report to: Customs Brokerage Department Manager, Intern Supervisor and HR Manager.

☑️ Customs Brokerage Department (Documentation) Tasks:

• Contact overseas agents related to documentation issues for customs clearance, check ocean pre-alert and check status on company system, follow up documentation status of upcoming shipments to warrant smoothly customs clearance submission, check details of shipment based on the system and data entry into excel reports for easily tracking documentation status and flexible documentation preparation in a timely manner.
• Receiving documents from exporter via internal system uploaded by overseas agents.
• Provide requested documents and Proof of Delivery to Operation staff (Ops), Logistics Coordinator and keep records of actions taken.
• Updating data to systems.
• Scan & input document to edoc.
• Clerical duties, etc

🔘 Report to: Import Department Manager, Training Supervisor and HR Manager.

☑️ Air Import Documentation Cum Customer Service (USA Trade) Tasks:

• Prepare Set of D/O and release D/O to consignee at cashier desk.
• Prepare the official letter for missing House Airway Bill, console manifest/wrong label & etc…
• Access into internal CFIT system to update some events if needed
• Check Trade Partner/Cargo’s country of origin of good Input data for some customers Weekly Report
• Check TCS/SCSC Website of damaged cargos Photo documents if needed, Scan documents into Edoc.
• Send pre-alert House Bill of Lading (HBL) unrated to customer’s system.
• Print unrated BL for Accounting

🔘 Report to: HR, Finance and Operations Managers, District Director.

☑️ Main Duties:

• Professional Office Administration.
• Good understanding of general administration duties, strong communication skills and supports to HR, Finance and other departments.
• Process incoming mail and faxes timely and efficiently.

☑️ Support general administrative services and basic HR, Finance support in the office:

• Collect administrative invoices and submit payment order to Finance Department on time.
• Partner with the other departments to ensure effective communications regarding operations.
• Other duties as assigned.

🔘 Report to: Contract Compliance Analytics Manager.

☑️ Key Responsibilities:

• Study and examine the Australian clients’ financial documents.
• Capture the main key information data of those financial documents in a structured way into standard templates.
• Study the financial documents (including accounts payable data, sales data, receipts data, etc)
• Be able to sort out the connections and linkages within the organizations to focus the audit approach.
• Analyse this data and find all discrepancies between data and actual paper works.
• Identify the root causes and provide detailed for any discrepancies found.
• Contact and discuss your discrepancies findings with the team or customers and attempt to recovery any funding which may be outstanding by using Profectus’s system.
• Handle various data checks, perform a review to ensure data consistency and accuracy and other tasks assigned by upper managers.

​

➕ A main member of MapleStory ®️ QA Engineers Team.

🔘 Report to: Quality Assurance Korean Engineers and Managers.

☑️ Key Tasks:

• Performing testing, management, and feedback tasks for quality control of games.
• During the testing process, game patch, test server operation, functional test, and hardware test are conducted.
• Managing Bug Tracking System (BTS), Project Management System (PMS) Schedule Management and Development Asset Management in the process.
• During the feedback process, game log analysis, game analysis and evaluation, and focus group test (FGT).
• Communicate with QA Team in Korea.
• Test in accordance with IOS/AOS App Store inspection criteria
• Manage and assign tasks to team, ensure project quality meets delivery time.

​

​

​

🔘 Report to: Senior Administrative Manager.

☑️ Main Tasks:

• Assist the team with administrative tasks
• Take meeting minutes
• Support billings
• Coordinate the efficiency of team deliveries
• Manage projects timeline
• Update engagement/client status in database and handle confidential matters
• Translate documents
• Support as an interpreter in client meetings

​

🔘 Report to: Documentation Department Manager or Upper Managers from other Departments.

☑️ **Key Responsibilities: **

• Handle nomination shipments from overseas agents.
• Supporting to check sailing schedule which suitable customer’s inquiry.
• Contact with shipper for all necessary procedure supports.
• Key in to internal system for booking.
• Help to solve the trouble case for customers.
• Complete the assigned job when required.

🔘 Report to: Ocean Freight Department Manager and Intern Supervisor.

☑️** Main Assignments:**

• Issue Draft House Bill of Lading, submit SI, VGM to ocean carriers
• Check House and Master B/L, declare ISF, ACI to customs via Descartes
• Update vessels schedules, maintain relationships with customers, issue invoices and follow up payments.
• Resolve issues or discrepancies respective to client requirements, follow up tracking cargo until final destination, maintain relationships with all parties involved throughout the process, well coordination with team and report to upper management.

🔘 Score: 865/990 (Yellow Certificate)

• _Employers worldwide use the TOEIC _**(Test of English for International Communication in a Business Setting) **test to determine who can communicate effectively in English across borders and cultures with coworkers and clients.